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March 2024 by Patrick Colborn (TheSeeker777)
Although I spent longer than I expected too, after speaking with Troy (hope you don't mind me using your name) I have had a change of heart about my original review. I can truly say, Vance Outdoors care deeply about their customers. Troy had explained why it takes longer to finish up in their store. Being understaffed makes since to me. Also, he has informed me that there is plans for the future on how they process your information. I think once they put that in place, it should be a lot faster to get in and get out.
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March 2024 by Van Exile
The 5 stars are for Mike back in firearms. He did an amazing job helping me make a purchase. He is one of the of the good ones. Everyone go see Mike.
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March 2024 by Kenn Perry
Courteous knowledgeable, friendly, excellent
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March 2024 by D D
Wait time was a little long at the firearms counter, wait was around an hour only 15 minutes after store opened. After my number was called I was taken care of immediately and professionally by Dennis. The only reason for 4 stars was the hour wait for my number to be called.
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March 2024 by Paul Jirles
The experience was average. I was surprised that after buying a 900$ hand gun there is no offer for free range time to try it out. Disappointing.
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March 2024 by josh albrecht
Fishing selection sucks.
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March 2024 by Jesus Miraclechannel
Staff is Very professional and down to earth. Great experience.
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March 2024 by Margaret Garland
I had a wonderful experience with the sales person named Ron he was very knowledgeable and helpful to my needs very respectful he treated me very well and I appreciated that thanks for the wonderful experience any time I go to the range it's a good experience
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March 2024 by Todd Mathey
Had the advertised on sale ammo I wanted in stock.
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February 2024 by Mike Knight
Bought a new knife today, customer service was excellent! Quick, willing to help and very friendly!
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February 2024 by Adam Ritter
Gun department is always busy at Obetz location. They could do a few things here to speed things up. A dedicated line for people that are simply picking up (already had background check completed). Implement buzzers (like restaurants) so that customers can walk around the store and not jam up the gun department area. Once buzzed, the customer can then make their way to the gun counter. Other than that, employees and store gets a 5 star.
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February 2024 by What Ever
Obetz LocationI found the ammo I needed out on the floor, so I did not have to take a number and wait. Leah at check out was very pleasant and got me out the door quickly and with a great smile.
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February 2024 by Terry Collins
I love this place lots of guns to choice from and the best prices in columbus
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February 2024 by Braden Cordes
Great experience every time, my salesman is usually Nolan and he is by far the best. Always extremely knowledgeable and friendly, and goes out of his way to help. He makes me want to come back every time.
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February 2024 by Willis Lathon
I had a deny check on my background with in 24 they call me back and said everything was ok and clear now to purchase my gun they gave me good hospitality free gifts just say I was a proud customer leaving thanks again Vance's.
