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November 2023 by Alex Peden
The staff at this location is amazing! Incredibly helpful and kind!
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June 2023 by Celeste Sunyak
Outstanding care and service. I used BCPH for my first dog All the way until her very last day at the age of 17. Their senior care program is fantastic! Never hesitated to return with my current dog. She is a rescue with came with a lot of fear aggression and they never had any qualms or hesitation with treating her. She is a guardian breed, which most vets insist on sticking a muzzle on, which only upsets her. BCPH has no muzzle mandates. So kind and understanding, my dog loves them!
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January 2023 by Paul Rogerson
We absolutely love the whole team we have dealt with over the years at Big Creek Pet Hospitals, both in Olmsted TWP and Middleburg locations. Friendly, listen to your concerns, talk about options, just many great qualities.
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November 2022 by Jeff Elliott
Love Big Creek Animal Hospital. The whole staff is very warm and welcoming. Hope (Hopey) my Cavapoo seams to love the staff even though she’s a bit nervous which is to be expected lol. She gets great care here. All the staff and doctors are very gentle and thorough. Both Olmsted and Middleburg Hts. offices are great.I highly recommend them. They are keeping Hopey in great shape. Also communication with them is outstanding, text messages, voicemails and follow up emails with the documents and what was performed and needed are bar none the best!
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June 2022 by Selena Cunningham
I took my cat & dog for there check up yesterday. They are so great with my pets. They treat them just as I do. With love, gentleness & compassion.
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May 2022 by Brad O.
Boy at the front desk was very rude! I ask if someone could look at my dog for a second to tell me if he needs to be seeing The boy refuse and was very rude . I ask for a manager the boy refuse to get me a manager. I been a steady customer for years! The boy told me to leave the building or he'll call the police As I walked out the boy did call the police on me . They lost a customer long time customer. They better not send me anymore email or call me or I'll call the police on them for harassment. I'll stay away from them if you don't want the call the police on you. Go someplace else. I have a pet hospital I'll be going to now on.
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February 2022 by Mary Lou Sidoti
The vet at Big Creek performed a thorough examination of my German shepherd. That evening, I received an extensive email noting all of his findings. Further, after the appointment, the vet (Dr. Souders) had a long, detailed conversation with me concerning his findings and recommendations.I was very happy that I had chosen Big Creek Pet Hospital for my best friend’s care!
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October 2021 by Patricia Slovinsky
Grimalkin is a patient of Dr.Sexton and he and I both love her. She is open, honest and really cares about his well-being. She shows him compassion and respect every time he sees her. I wouldn't take him to any other vet. The cost is average or more yet, she is worth it.
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October 2021 by Jennifer Pieronek
My dog, Bruno, had behavior and aggression issues. Dr. Saxton and the team at Olmsted Falls worked with us to ensure Bruno had the best experience possible. I'm forever grateful for the kindness and the compassion you showed us.
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July 2021 by Tim Davis
The staff here is responsive to your pet's needs and make you feel better about the situation. They are also extremely nice and professional! I love this vet!
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July 2021 by Lisa Hardin
Dr. Souders is the best! always listens to my concerns with my fur baby and never makes me feel rushed. and he is always so gentle and kind to her which gives me peace of mind. never had a bad experience since seeing him
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February 2021 by Christine Knowls
It's rare finding a place where every single person you deal with is so kind and professional. I highly recommend Big Creek!
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December 2020 by Jo Margiotti
Dr Fahrmeier is the best vet ever. So compassionate, detail oriented, personable and most important so knowledgeable. He talks to you so you can understand everything. I'm so happy I found this location and so very close to my house. Staff is also very nice and helpful too.
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December 2020 by Eve Hjort
Dr. Fahrmeier is very kind to my kitties and thorough at every visit. I have two older cats, each with their own issues and he will sit and answer any questions I have, I never feel rushed. He gets that my pets are like my children and takes very great care of them the way a vet should. I also love the small Olmsted office, there’s hardly ever a time animals are in the same area at the same time.
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November 2020 by Jane Mullen
I was taking my dog there, they treat your fur baby like it is there fur baby they are there for you if you have any questions. I will always take my fur baby there and I highly recommend them to everyone that has a fur baby
