The Big Lots in Ontario, OH is a convenient destination for finding great deals on a wide range of household essentials, including furniture, mattresses, home decor, and seasonal items. Located on N Lexington Springmill Road, near the Richland Mall, the store offers an impressive selection at amazing discounts. Customers often praise the knowledgeable and friendly staff, particularly Theresa, who is known for her expertise and excellent customer service. The store's commitment to going above and beyond is evident, as demonstrated by the staff's efforts to assist a customer with a frozen U-Haul clasp. Shoppers appreciate the vast selection of products, from comforters to furniture, and the clean, well-stocked store environment. The efficient online ordering and pickup process have also received positive feedback, with customers commending the pleasant and helpful staff during the pickup experience.
Furniture staff was helpful with information and very nice and young men running front register was very nice as well. Big lots has a lot of nice items in all their different departments with reasonable prices.
April 2024
The people were very nice. They were willing to help find whatever you were looking for
March 2024
I primarily shop at Big Lots for furniture and when I'm there, Theresa is my go to employee every time! Her knowledge of the products always proves to be very helpful and her friendliness, coupled with great customer service make a winning combination.
