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December 2023 by jordan Downs
There is very nice people here, but they are always busy and if you make an appointment your waiting an hour passed the appointment time.
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April 2023 by Bryan Stebelton
Stopped in to do my taxes yesterday and worked with Tina and Jessica. Everything went super smooth, they were very professional and very nice. I'd recommend Jackson Hewitt and moreover I'd recommend the ladies at the Ferguson Road location to anyone looking to get their taxes done in the Mansfield/Ontario area.
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March 2023 by Quintina Ferrell
Very nice personable people work there. It was nice that we didn't have to sit there and wait for them to get taxes done. We drop off the information made an appointment to sign it was quick and simple.
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March 2023 by Brian Meyers
I was so frustrated. The agents were not trained correctly and I had to make multiple trips bringing back documents that I had in the first place that they forgot to make copies of.
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February 2023 by The Hiddeneye
The employees were very professional and helpful fully explaining the process and making sure that everything was done perfectly
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February 2023 by Joshua Garrity
The tax pro that prepared this year's taxes for me, Tina, was amazing and I would definitely recommend booking an appointment with her if possible.
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February 2023 by Jennifer Simms
If anyone goes to the Ontario Ohio location ask for Jessica, she is awesome.
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December 2022 by Lauren Barber
I used to enjoy jh but after this year I'll be using a different filing service. The jh store front was unorganized and unfriendly. Wait was 4 hours and I had an appointment at 1pm wasn't helped till 5 pm.
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December 2022 by Allen lute
Love going to Jackson Hewitt for their cash advancement program just wish they were a little bit cheaper on the prices
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December 2022 by Chris Wilds
Very professional team. Been using JH for past 4 years, always a pleasant experience.
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July 2022 by Jeffrey Saum
I called on June 16th 2022 to make an appointment. I talked to a woman and she set up my appointment for June 17th 2022 at 2pm at Jackson Hewitt on Furgenson Rd. I come into the Office and some Man name Dan is working. He asked me who I talked to that set up my appointment for today. I couldn't remember her name. Then he says. "WELL SHE MUST NOT WORK FOR US ANYMORE!" How is this possible when I just talked to her Yesterday. Dan was very Rude and told me I would have to pay about$400.00 up front. I recommend he be more Respectful when talking to Customers that come into this office.
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May 2022 by Chad Adkins
I've had them do my taxes the last two years and both times they have been prepared incorrectly. Definitely won't be giving them a third chance to jack my taxes up. Save your time and money and go somewhere else.
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May 2022 by Greg Robenault
Fast, fun, and friendly experience. This was a group of nice ladies. I recommend them for your tax needs.
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April 2022 by Trever Carter
Got my taxes done for the first time the other day 4-3-22 by Switching from H&R Block to Jackson Hewitt they are very helpful and go into detail and explain everything, They went above and beyond to get my taxes done right If anyone sees this review I would highly recommend them. Thanks again
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April 2022 by Debi Willcox
Vonda was very thorough, knowledgeable and went over my taxes with me so I was well informed throughout the process. Cost was very reasonable, great turnaround time and polite service.
