-
March 2024 by Simple Designer
Finally took my 15 year old to PLATOS... she loved it. We spent over $100 in spite of employee eying us like we were going to steal stuff.
-
February 2024 by Faith Avants
This establishment is the worst place in Ontario for buying clothes. My husband brought in a nice and expensive pair of true religion jeans. They made him wait 30 minutes just to tell him that they don’t have an offer and don’t want them because they have stains on them. I can assure you that these jeans did not have any stains! I’m assuming they just didn’t want to pay the money. I highly recommend any other store, but this one! Management definitely needs to get new workers because the ones they have now are snobby and rude. Not, I will not be returning to this location.
-
January 2024 by Damita “Dee Dee” Gaskins
Good customer service
-
December 2023 by Lea Staton
very disappointed, came in on black friday to get some good deals, the lady at the register young lady was very very rude, i told her all of my stuff was clearance and she ended up scanning something not clearance and didnt feel the need to notify me or anything so i asked for a refund back and she couldn’t even put it back on my card when i paid card so now i have cash. not very welcoming at all. not to mention i told her i had a $5 reward that i wanted to use (typed my phone number in for the points and everything) she did not use it. don’t recommend.
-
November 2023 by Faith Bozman
The store is an absolute joke and I honestly cannot believe that they’re leaving it in the hands of snobby rude teenagers to choose what they buy and sell. Mind you, I brought in a big selection of clothes and shoes. Obviously I knew somethings wouldn’t get chosen but it’s the fact that I had many name brand items that were in great condition that they just passed over and didn’t take. Then the whole time that they were going through someone else’s things and then my things they were being super disrespectful and basically insulting the things that people were bringing in but then I walked around the store to see what kind of selection they had and they were selling things that were stained and weren’t in style at all. Girls, before you stand there and insult all the things that people are bringing in I would make sure you’re actually wearing things yourself that you’re proud of. Baggy sweatshirts, leggings, and UGG boots aren’t the epitome of fashion you think they are.Terrible organization in the store. Terrible customer service. Overall I wish I could give you less than one star.
-
September 2023 by Kaylyn Z
We took in a large selection of clothes- all name brand, along with a brand new pair of nike shoes that go for about $150, which were in the box, unworn. We were told they’d give $35 total for everything. When we told them we wanted to take the Nike shoes back, as they aren’t worth $35 alone, they told us they already finalized it and we could not have them back. Not sure of their policy but I do not think they should process any total before asking the seller. They also delete bad reviews!! Will never sell or buy from them again.
-
August 2023 by Kendra Young
Love this store! My daughter is picky but always find clothes she likes. We will definitely be back.
-
August 2023 by Stacy Stimpert Watson
I bring my teen daughter in on occasion. Seems that every time we come in the workers are snotty and aren't very helpful. Not sure why since we do spend money when we come into the store.
-
August 2023 by Hailey Moore
This red head was very unprofessional she kept making mean comments about some cute tops I brought in and she called them ugly yet they sell some very ugly or Tacky stuff So If you think your clothes are cute and you bring it in there gonna think it’s ugly so I don’t recommend this Plato’s like the Plato’s in Westerville is much better and this Plato’s needs better non snobby employees
-
August 2023 by Paula Bender
Nice store. Found lots of good deals and the staff is super friendly!! Will be back
-
August 2023 by Rochelle Jarvis
Great selection of clothing! My daughter found many items here she likes!
-
July 2023 by Stacy W
I bring my teen daughter in on occasion. Seems that every time we come in the workers are snotty and aren't very helpful. Not sure why since we do spend money when we come into the store.
-
July 2023 by Vander Rocha
I got a couple of shorts and shirts at Plato’s closet for such a great price!
-
June 2023 by Brian Bargo
Brought in some of my wife's items to sell today two totes full and a trash bag full 10 minutes later got a text saying they were done looking through it most of the items were originally donated to my wife from dress for success in Columbus Ohio a few years back so knowing that they were brands that Plato's closet normally buys I decided to take them there instead of donating them back into the community think I learned my lesson on that one I'll donate things back into the community from now on before I put money in someone else's pocket The girl behind the counter said that they were not brands that she was personally buying at the time not only that the item said never even been touched The boxes were still the same items on top of the boxes that I put in them before I brought them into the store so my items were never even touched so if you're looking to sell clothing you do better to donate it than trying to sell it to them because they only buy name brand what they want.
-
June 2023 by Sunshine
I was at Plato's closet earlier. Saw a sign in the dressing room that said "if you leave us a review on Google you will get $5.00 off of your purchase if it's $10.00 or more" So I did. I told the cashier Gracyn about the promotion sign hanging in the dressing room and showed her my review. She said okay and thanked me. Got all the way home and noticed she never gave me the $5.00 off of my purchase. Clothes mentor right across the street owned by the same owner had the same promotion going on as well and the cashier there never gave me the $5.00 off as well. So both locations offered this and neither cashier gave me the discount. I called Plato's closet first. The little girl on the phone said "oh the cashier must be new" I said " that's not true she new exactly what it was and she even looked at my review and said okay and thanked me" and if she really was new shouldn't she be aware of this promotion that's going on. Poor excuse. Then the little girl I spoke with on the phone said" I don't know what you want me to do" I said " oh I don't know since you claim to be an assistant manager why don't you try and fix it by giving me a store credit and apologize and if you can't authorize giving me a store credit get someone who can. I also told her I didn't appreciate that response from her and that's not how you talk to a customer who is calling in bringing it to the stores attention. I mean good grief customer service has gone wayyyyyy down hill everywhere. I wonder how many other customers this is happened to with not getting the $5.00 off of their purchase of $10.00 or more. I know to some it's just $5.00 but it's THE PRINCIPAL and don't offer something if you're not going to give it to your customers. False advertisement. I haven't shopped at Plato's in Mansfield in years and now I remember why. Rude staff mainly. Nothings changed. And for used clothes , you mine as well go to TJMaxx and get new clothes for the same price as their uses clothes.
