This Verizon store provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, delivery, or shipping. Reviews note that service quality can vary. Some customers report excellent service where staff went above and beyond to resolve complex issues, with management driving solutions to conclusion. Others find the store has a less personal feel and can be very busy, resulting in long wait times where customers are not promptly greeted despite available staff. When helped, however, representatives are typically able to solve customer issues and facilitate getting products with ease.
Visited at a very busy time to turn in a trade in. Staff had the waiting queue very well organized and were friendly and very helpful. Store was big and nicely organized for the displays.
August 2026
Just left this Verizon store and David had waited on us. He not only answered all of our questions thoroughly while taking care of the reason for the visit but also shared additional info that we hadn’t known. Super helpful! David is definitely management material! Thank you, Verizon, for hiring people like David!
May 2026
I always dread having to get a new phone but the experience here was quick and easy. I didn’t catch his name but the younger guy who helped us was amazing. Thank you! I’ll be back!