Nike Well Collective - Pinecrest
Sporting GoodsHours:
400 Avenue Park Suite 172, Orange OH 44122 Hours
About Nike Well Collective - Pinecrest
Nike Well Collective - Pinecrest receives mixed reviews from customers. Several shoppers praised the store for its friendly and helpful staff, highlighting employees like Kim, Alicia, Lee, and Sharise for providing excellent customer service. These employees were described as patient, knowledgeable, and attentive, making shopping easier and more enjoyable, especially for those with children. One reviewer appreciated how staff members ensured proper sizes and made exchanges simple, demonstrating kindness and quickness throughout their visit. In contrast, some customers expressed disappointment with the level of customer service, noting that staff sometimes appeared uninterested or unresponsive, requiring customers to initiate conversations or seek assistance themselves. Regarding product selection, opinions varied; some found the store to have a clean and well-fitted appearance but limited variety, similar to other Nike stores, with a suggestion that outlet stores or online shopping might offer better options. Overall, the store's atmosphere is positive, with a focus on helpful staff, though experiences may fluctuate. The staff's dedication to customer satisfaction and the store's cleanliness stand out as strengths, making it a favorable shopping destination when customer service is attentive.
Most Recent Reviews
November 2025
Somewhat disappointed in the lack of customer service provided. Was asking about a new shoe and had to motion the salesperson to come out behind the counter to show her the shoe I was interested in. Then had to initiate the conversation to receive more responses from this person regarding this shoe.
June 2025
AMAZING CUSTOMER SERVICE BIG KIM AND ALICIA WERE AMAZING!!!!!! I came in 15 minutes to close from out of town and they were friendly and very helpful. Thank you so much!!!!
July 2024
It’s nice but like regular Nike stores, even stores like the 5 floor one in Chicago, there isn’t much selection as it is all about style. Better off always going to outlet stores like Grove City or Aurora Farms. Better yet, online. But hey, it’s clean and looks fit.
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