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November 2023 by Greg R
Place is trash. Let me count the ways in which they suck....1. After a management change a while back they once did brakes on my car, got home to a burning smell. Went back then they said the caliper was locked up....I mean ok it happens but was a pain BUT THEN a few days later I go to set the E Brake and it slams to the floor. Called them and the manager said "well most people don't use them so don't want us to fix them" A place that makes you sign a waiver to re-torque the lugs sends you on your way without telling you they just made your car illegal.2. Gave them another shot after many years and new manager, made appt, dropped the truck off the day before so they could get it in whenever, didn't start anything until I called mid afternoon to check on it. Got it home 1 tire was at the right pressure, one was over 40 lbs and 2 were under 20 psi.3. One last chance because of convienance. Made an order on the website, CC charged! Go on my appointment and they said it was the one down the street, go there, they can't find anything. Look up invoice and it was the place I was at the 1st time. Neither store could get the tires for at least 2 weeks according to them but they'd be happy to sell me some tires for $150 more....oh and of course that belle tire can't do a refund you have to go back to the original one? FFSRIP Tireman, you were good. Discount tire for me going forward.
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November 2023 by Kailey Russell
Great place to go if you don’t need your car all day, have the time to go back once a month so they can fix what they broke, or if you want to pay to have things repaired that never needed repaired in the first place.Got new tires in July, had to go back less than two weeks later for another alignment, but I was in luck. Apparently, I paid $40 for a years worth of alignments. Two months later I brought my car back because the tires were leaking. After about five hours, they called and told me all four tires were leaking from the bead and valve stem. Thankfully, they fix their mistakes for free. If they tell you something needs repaired/replaced when you go to pick it up, and they most likely will, take it to Midas for a second opinion.
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September 2023 by Robin Belknap
Sat there exactly 2 hrs waiting on a tire rotation and an alignment.They were not too busy, only 4 customers total besides myself.Three of us whose cars were never even moved from the parking lot into the building.There were only 3 cars inside the building with nobody working on them.The problem was there were 4 mechanics in the back all on their cellphones either texting or playing games and totally ignoring the fact that there were customers waiting.One man got up and said something since he had been waiting 4 hours for his car and everybody kept playing with their phones.Manager in the office doing nothing, and the poor service writer John couldn't get them to do a thing.Poor guy was doing as best as he could; but nobody wanted to work.I asked for my keys and left.Total $#!tshow.
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August 2023 by Becky Herrera
Always had fast friendly service here. Will keep coming for the quick service & convenience. Staff is amazing at calling ahead to let you know if they've found any issues, what cost would be, before performing any work. ?
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August 2023 by Mike C
Very pour customer service Scott the manage had joy in his eye when he tried to say my tire was bald and no place will mount the tire I brought in.( he was standing 5 feet away and clearly couldn’t even tell ) I think Scott thought I was going to be buying a tire from him but I later came back and informed him another co was mounting. Pathetic tactics like this has kept from using bell tire for over 5 years. Looks like it’s going to be another 5 years or more.
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June 2023 by Brett J.
Dropped my car off to get new tires. 20 minutes later received a call saying I would need all new shocks and struts at a cost of $1,600. This did not include the price of the tires. Told them to hold off on any work, I wanted to call around for quotes. First quote was $700 for a full replacement. Called another place very close to my home and said I would have my car there in an hour. Went back to belle tire to find that they had changed out my tires even though I said hold off on any work. So I ended up paying them for the tires. Long story short, the place close to home did a full up and down courtesy inspection with a printed breakdown of the results showing me my shocks and struts are totally fine and that Belle was doing nothing more than a $1600 money grab.
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June 2023 by Jeremiah Swanson
Took my wife's van in on 06-10-2023 for a safety inspection oil change tire rotation and balance before we go on vacation. Soon I was called to the desk and was told that there was 3 out if the 6 lug nuts where cross threaded and that the spines on the lug nuts where also stripped. The gentleman told me to bring it back and that they would replace it free of charge. Today 06-13-2023 I received a call and the "store manager" told me that his store will not replacing them and that it was my fault. Mind you they put the tires on. Luckily I never had a flat tire. Then he quoted me over $200 to fix his shops mess up. The guy was very rude and unprofessional over the phone, but had a change of attitude when I was in the store. I will not be going back to that store and will pass on my experience to family and friends to avoid the Oregon store!
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June 2023 by Brant Anderson
Fiancé took her car to get a metal piece out of her tire. Her tires were not flat and car was still drivable. They determined her tires were overinflated which caused uneven wear and suggested we replace them. I told them we will wait because the tires themselves besides the middle tread were still like new condition. When it came down to it, they would not let her leave without getting new tires because they said they had pulled the metal shard out as well as the nail they had found in another tire, but they couldn’t patch the one because it was too close to another patch. This turned out to be a lie because I had picked up the tires later that day and both pieces of metal were still in the tires(so she could’ve left) and I had a second opinion and they were both repairable. Needless to say she was pressured/forced into buying 4 new tires(she has all wheel drive so you can’t just buy 1 tire) when she didn’t need them. We won’t be back and I would advise others to avoid them as well
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April 2023 by Nick Fuzinski
I been too belle tire 2-3 times my whole life . Belle tire is very slow I always go to discount tire they are reasonable prices and ten times faster . I understand stuff happens and no reason for one tire to take 2 or more hours to get done when only you and one other at 8:30am morning . It should take hour or less at the most . It’s like they don’t even try to hurry . There were some decent people but I know coming in early Monday after a weekend sucks . But that should mean fast and rested just wish they where a little quicker.
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March 2023 by John K.
Went in after I got off work at 3:30 pm for a front end alignment. Was told it would be 2 hours before they would be able to get to my car. They said if I came in first thing in the morning they could get it right away. I could not bring it back then so I left it there over night so they could start on it first thing in the morning. I told them I would be back in 24 hours to pick it up. They called me at 11am to tell me they could not align my car because I need new tires. That did not totally surprise me. I told them to go ahead and put new tires on and get it aligned, not a cheap decision but it had to be done. I got off work at 3:00pm had a coworker drop me off. Walked into their lobby to pay them and get my keys, and was informed that the alignment had not been done. There were two cars ahead of mine and they would get to my car in about 2 hours. Needless to say I was very upset and did not have that kind of time on this day to wait. So their solution was I could pay for the tires and take my car, which is what I had to do. So now I am drive a car with new, not cheap tires and it still pulls to the left and handles like crap. I am also looking for a shop that does alignments and will not be using Belle again. In closing I would suggest " That in a life time that is finite, if you have an infinite amount of time you should try Belle Tire.
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March 2023 by Doug Wegrzyn
In and out, free tire repair, awesome service and awesome staff, well be back for new tires when I need them.
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March 2023 by Randy A. De Luca Sr.
I got free air for your tires best place in town they take care of you
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February 2023 by Peter J.
I needed tires mounted. So I called for Belle Tire's price. I was told over the phone $15 to mount and balance the tires, which seemed a bit low so I asked him to confirm the price. "Yup, that's what we charge, every day". When I get to the store, I was told $30 and if they need to dismount the old tires, it would be $40. I said that I was told over the phone that it would be $15. Then he gets a bit snarky and says "I would never tell anyone that it's $15" and then he asks his coworker "Did you tell him it would be $15?" "No, I would never tell anyone that it's $15." It all sounded rehearsed, clearly a scam. Not the first time Belle Tire has pulled a stunt like this, but it will be the last. Discount Tire gets all of my business...
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December 2022 by Ariana and Maines world
Made appointment Monday online for a safety inspection called Tuesday my ap3 is for 2 Saturday went there Saturday said they dont do appointments for that anymore well should of told me that Tuesday i would of made another appointment somewhere else the only car i have to get to work so i need to drive it and i feel there is something wrong hopefully i keep safe until i get another appointment thanks for letting me know
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December 2022 by Gina Boydkin
Do not recommend!!! Been waiting on a refund for 30 days after having multiple appointments with no tires in shop.