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February 2024 by Lajti Eric
I wish they had a bigger selection of trucks.
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January 2024 by Amy Guranovich
Great buying experience at Dunn Chevy! My wife needed a new car and she found a 2024 Trax online she liked. I called to see if it was available, and upon learning it was we went in the evening for a test drive. Megan was fantastic. She was professional, friendly, and easy to work with. Not only did she stay after hours so we could take the car home, but she still went over all the features of the vehicle. Shout-out to Matt in finance who also stayed late. He was a pleasure to work with, and got us the best rate and loan term available. Gone are the days of haggling. I never felt pressured, just fantastic customer service from everyone we worked with. Also, when I brought the Trax back for detailing, they did an amzing job. I highly recommend Dunn.
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January 2024 by Kristen Feckley
I have had multiple mechanical issues in the last couple months. Another dealership did not do the full protocol to fix the issues and I had more issues 3 months later. And yes this was an engine issue and could have caused bodily harm. I took my vehicle to Dunn and not only are they fixing the current issue but they are also going above and beyond to fix the previous issue also. A huge weight has been lifted because of their Outstanding customer service my Tim.
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January 2024 by Nick Wojtowicz
Dealing with the body shop and was blown away!
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January 2024 by Teresa Chambers
Just got an oil change today for Jeep Grand Cherokee,54,000 miles ....$103.00!!!!!
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December 2023 by Mike M.
I took my car to the shop to get a diagnostic there and this company is so terrible. Especially advisor TIM had the worst attitude was so rude and nasty. I recommend that no body goes there to get anything done with there car . That place is terrible. I wouldn't even give it a one star.
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November 2023 by valeria gutierrez
Our advisor Shelly & the service staff were great they went above & beyond to get us in and out with our vehicle that we had taken to 2 prior dealership that had wasted our time and didn't fix the problem. But here they made sure to do it quickly and efficiently. We are from South Texas and were with our two Littles and they treated us like family. We truly appreciate the service.
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September 2023 by SLAY DeSantis
This dealership has always been excellent. I've bought two cars from them over the years. The collision and body shop was so wonderful when I needed work done on my car. It was easy to set up an appointment and the process was very clearly explained. I recommend to always buy your vehicles here.
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September 2023 by Ralph Neopolitan
Perhaps shelly in service can spend a bit more time researching questions on oil changes rather than playing solitaire.Although she was correct in the approximate amount she guessed, she just didn't want to tear herself from that computer screen for a accurate price. All I hear anymore is no one wants to work, I'm not sure if Shelly qualities as working. Thanks Shelly for helping me clearly making a decision on where to get service or new EV. Shelly.....Might want to switch screens when someone is asking a question. Instead I could clearly see the reflection from behind you. Even looked like you have 2 solitaire games going.
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September 2023 by Caitlin Phalen
Bought a new car with the help of Ryan Mouch the salesman back in January. Awesome customer service! Second car I have bought from Dunn Chevy and will come back when need of further car/truck purchases.Was in today for oil change and touch up on paint great customer service from all services.
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September 2023 by rose small
Purchased an AS-IS vehicle, which is a great van. Mike Hamdan was very understanding attenative and polite. He didn't try to push something on us we didn't want. I would definitely recommend him to someone looking for a vehicle. Very nice guy
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September 2023 by Keith Piddock
Bought 2015 tahoe transmission went out costed me another 5k 2 days after transmission fixed truck needs high pressure fuel pump.mow dealer says there on back orderBasically mean know part and I can't drive a 40k truck now because they won't sell me the fuel pump.
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July 2023 by Randy Samko
Took my car in with a suspension problem at 8am on a Thursday. They advertise service department open until 8pm. Told my advisor I absolutely needed the car back same day. He said no problem. He called at 10:30am and told me I needed 2 new rear shocks and I said do it. He said they’d get right on it. I called them at 5:20pm and both the advisor and the technician went home and my car was taken apart and wouldn’t be done until the next day.I said they advertise the service department is open until 8pm. She said oh that’s just for oil changes. When advisor called at 10:30 am.He quoted $2000.00. I know some Cadillac parts cost more but I checked shock prices and there’s no way this should even cost anywhere near $2000. Ballas Chevy has the price of $425 each shock so Dunn must be charging more than double! I hate being ripped off! I’m hoping they made a mistake. I’ll find out tomorrow when it’s done. Probably need to rent a car for my wife for tomorrow. I am extremely angry about all of this. I do NOT recommend Dunn Chevy Buick to anyone!!!!If they make it right with me I will post again.Well after speaking with the service manager about their parts pricing, they reluctantly took $340 off the bill to match the other dealerships prices but it took them two entire days to replace 2 rear shocks. I will bump them up to 2 stars for getting my bill lowered.They should make it up with me by giving me a full weekend Corvette test drive, then I could give them 5 stars.Randy Samko
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July 2023 by Toinette Knighten
Horrible advisor (Bobby Gregg) he did not follow up and doing anything he said! Was off and not one other advisor knew what was going on. I took my car in because of a check engine light and they had it for two weeks and did nothing! Claim they were trying to reach extended warranty department and no one ever called them back. When I called they told me my car was ready. I arrived at the dealership I was told car was inoperable. Manager (Phil T)did not know what a was going on went to the Bobby Gregg to find out status and hneither were helpful both were rude and lack customer service skills! Will never patronize Dunn ever again!. I should of known from the 1st time I went and they told me my back up camera was out but couldn’t repair it and refunded me the diagnostic fee after attempting to repair. I had to take it to Ballas and they were able to do the job correctly!
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June 2023 by Rose Yanez
The workers here are so condescending. I went in for a diagnostic and was told the price would be a bit over $100. Went to pay and was told it was over $250 because they ran two diagnostic tests. The ladies at the counter were very rude and mocking with their tone when I explained that can’t be right.I found the gentleman who serviced my car and he too said that was incorrect and went to take care of it. The women at the checkout counter wouldn’t acknowledge me when I went to pay. I’ve had so many issues with this car from them. Get rushed to order parts before they close and my car is there all day when I am assured when I drop it off it won’t be. Then anytime I call nobody has answers to my questions, they have the wrong documentation for my account and have no records of things with my vehicle I need to know like why some parts are for the wrong year.Don’t go to them. It’s not worth the waste of time and money.
