Dollar Stores in Orrville, OH

“They're always ready to go out of their way to help. Incredibly friendly staff, lots to choose from, well organized. You'd think it may not be the best, because it's in a small town, but this is THE Dollar Tree to go to!”

“The cashier, Damian is the best! Friendly and always helpful!!! Jane the manager has done a great job upkeeping the store and the staff seem to really like her as well! Store is always clean and kept well.”

“I’ve never really had any major issues with this location, aside from one time when a software glitch charged me but wouldn’t let me take my groceries. Thankfully, I live nearby and was able to return once it was resolved. This all after going in about 4-5 times a week for the last 5 years.

A lot of the negative reviews seem to blame the employees for things that are really the responsibility of Dollar General as a company—like understaffing or the store’s condition, wrong prices all over the shelves. (Still something to keep an eye on with the current lawsuit going on with Ohio vs DG) They send these employees more product than the store can realistically handle, and there’s only so much space. Honestly, there are times I walk in and just feel bad for the staff. It’s clear they’re doing the best they can with the resources they’re given.

There was a former manager who wasn’t the friendliest (I always tried to be polite, but they just seemed fed up with the working conditions). That said, things seem to be heading in a better direction now. The store appears to be undergoing a remodel, and the current employees are friendly and doing a great job. It’s nice to see some positive changes happening.”