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January 2024 by Rodney Closson
This place is a joke, they took advantage of my son that has a disability, talked him into a two year membership. I tried to cancel it the same day he signed the paperwork. And thought it was taken care of. But they are still taking money out of his account. This place has no morals. They should be ashamed for taking advantage of a person with a disability. And they didn't give my son any type of receipt from them on the contract
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December 2023 by James Willis
i have a gym membership here and i love it! the coaches really care that you reach your fitness goals and they work with you so you do reach your goals and beyond, i get treated like a friend not just a client.
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September 2023 by Jessica Gray
Horrible! I had a contract and let it run its course. Which I wasn’t told about the 3 year contract when I signed up or I never would have signed it. Never got a copy of that either. Anyways, I Tried to cancel. Signed paperwork and turned key in. Had to wait 2 more months for them to push that through since I postponed my account from covid. Fine. Got in touch with someone when that time was up and they said I was good. Noticed it was still coming from my bank account. Tried calling. No answer. Left voicemails. No call back. Waited a month and called corporate number. Was told it would be taken care of and it wouldn’t come out anymore. Next payment comes out. Tried calling anytime fitness again. No answer and now voicemail is full and corporate number wouldn’t answer. Put a stop at my bank since no one would answer or contact me back. Magically 4 days later someone finally calls me from the gym. I owe them money even though it was supposed to be cancelled. Was told I had to sign more paperwork and I owe that money in order to do that. Was not told that when I tried canceling or I would have been there that day. I Told them this. Now I’m getting a collection notice for the account?!?!
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April 2023 by Angela Decker
Clean facility and friendly staff at multiple locations
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December 2021 by amy niese
I have moved and for over 6 months have tried to cancel membership. I have called the main anytime fitness number. It took 3 times of calling before someone from the local gym would call them back. They stated to mail a letter to them since I live 7 hrs away. I did and it was returned due to being unable to deliver in person. I then emailed. No answer. So now I am posting on here to warn others. I am paying for 2 memberships, a total of 64 dollars a month. If you want to be ripped off. This is the place to go.
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November 2021 by Angie Dillon
Rating this gym a 2 star because of the lack of communication and incorrect information. I never write negative reviews but I’m so frustrated with AF in Ottawa, Ohio. I canceled my membership last month. Was told I needed to give 30 day notice so expect another month fee. I disputed, was given the corporate number to call. Corporate told me I needed to take it up with the club. Called the club. No response. Following month the monthly fee was drafted. 5 days later ANOTHER monthly fee was drafted. I called, left a message. No response. Called the next day (today). No response. Sent a text message. Still no response.
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June 2021 by Alberto Garcia
Very friendly staff and extremely clean. Highly recommend.
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May 2021 by Racheal Mattinson
I'm new to Anytime Fitness-Ottawa. it's a smaller gym that I'm used to but it's nice and clean.
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May 2021 by Kaitlin Erford
The staff was friendly until I signed up for training. It took a turn for the worst. I think it was only because I could only afford to go twice a month. The girl I was training with would cancel last minute and the one time I had to cancel (which was a few days in advance) never got back with me to reschedule. Then quit not long after that. They don't care at all.
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February 2021 by Randy Derrick
The place is clean friendly always ready to get in and do what you need to do...
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June 2020 by Randy Derrick
The staff is always helpful, friendly, and they are always catering to the members needs, this facility is always clean, could use a sonna there, but either way this is my home gym, thanks for the welcome in, and opertunity to membership...
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March 2020 by miranda perez
They place here in Ottawa is clean but that’s not my problem they take money out of my account 2 or 3 times a months I’ve become fed up with them and I’m looking into the process of canceling my membership.
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February 2020 by Fina Fina
They have excellent staff that are more than willing to help you when needed. They host different challenges periodically throughout the year. Have been a member since it opened and am happy I joined!
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February 2020 by Martin Schnipke
Couldn't be happier! Clean facility! The staff is amazing and always able to assist you with any questions. The machines are flawless, and a great selection of free weights. I look forward to going to this gym every day!
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December 2019 by Kayla Mares
They are very small and they will trick you into anything for money
