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October 2023 by t wag
Very friendly staff that take the time to answer questions. Easy to make appts. with little wait time in the exam room.
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August 2023 by Sheila Elston
I take all my pups here and have for years. Friendly and knowledgeable staff.
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June 2023 by Angie Thomas
Always great care for my fur babies
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June 2023 by connie sager
A1 service and great visit
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May 2023 by Chris Bishop
Olive had her first vet apt. They explained that she was about 2 weeks too early. Scheduled another visit in 2 weeks. Everyone there is so friendly.
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March 2023 by Toad 419
I've been there twice now and both times the service has been excellent. Prices are reasonable and everyone has been polite.
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March 2023 by Alisa Herman
Terrible to get a hold of! I got a message that stated all lines were busy and that I should call back. They actually tell you not to leave a message because they don’t check their voicemail. I called back repeatedly, but got the same result. Who has time for this when you have a sick pet? I found this very unprofessional and, frankly, more than a little callous considering that the individual calling them is already dealing with a stressful situation in all likelihood. I’m not taking my pet to someone who isn’t really there for me from the get go. At the very least, asking your customer to call back repeatedly to see you is the epitome of rude.I decided to revise my rating after visiting this practice today. I will admit, I was LIVID when I wrote the above 4 years ago. While I still stand by what I said above about asking your customer to call you back, I feel that this practice deserves a rating that takes into account the whole picture. In short, I had a GREAT experience today. The front desk is welcoming, friendly, and very efficient. Upon arrival they politely informed me that there had been an emergency, and that they expected my wait to be a little longer today. They were quick to apologize, and, intermittently, kept me appraised of how much longer they expected my wait to be. In actuality, I really didn't wait long at all and it was obvious to me that the staff valued my time and tried to move things along as quickly as possible. At the same time, I didn't feel rushed at all during my appointment. Dr. Baldridge took his time with my cat, explained my options for preventative care (including cost), and was very gentle in his examination. Prices are extremely reasonable, less than half of what I paid in Findlay. I am very happy with my decision to give this practice a chance. It's really everything a pet owner would hope for: considerate office staff, very caring vet, lovely space, and reasonable prices.All of that said, I do feel that there needs to be something done about the call system. The first time I called the other day, I got the same "call us back" message that infuriated me four years ago. I tried to go to the internet to schedule an appointment, but the "first time user" link did not work. However, this time when I called back, I got to talk to someone and she made the appointment for me. She was very polite and expressed concern over the non-working link so maybe this will get fixed. At this point, with so many positive things going for this practice, I will continue to bring my pets here in spite of the phone situation. I will even go a step further and recommend them to anyone without reservation. After experiencing two other local practices, this one is by far the best.
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November 2022 by Scott Coleson
They are a little pricey.
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November 2022 by Phillip Harris
Very friendly and professional
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August 2022 by Deb Beach
Excellent veterinary clinic! Staff was always friendly and Dr. Baldridge always provided excellent care for my pups.
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July 2022 by Tammie Bishop
Dr Steve & the crew are always the best!!!!
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June 2022 by Tecseal LLC.
Great experience and great staff! They take care of our puppy and cat! We love it here!
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February 2022 by Maureen Teman
I love my vet! They take great care of my pups! The 4 Vets they have on staff are the best around. They get you in quick with little to no wait. If you're looking for a new practice, I highly recommend Ottawa Vet Clinic!
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December 2021 by Janice Hollar
Steve is a very good vet and loves the pets would recommend to anyone who needs a vet Very caring staff
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November 2021 by Kimberlie Wright
Staff was great and very limited waiting time. Highly recommend!!
