“The staff at CARSTAR is great! It’s so convenient because they open really early. They also text you with updates, are very responsive to replies, whether it’s via text or email. They are very knowledgeable about what steps to take to repair your vehicle and what to do if you decide not to. They were all very courteous and accommodating when it was time to clean out my car for the salvage company. Very good service from them.”
“This is my favorite auto zone!!! The only one I like! Everyone here treats me with respect and kindness! They are so helpful! Especially kyle/kole love. I couldn’t remember exactly his name. Thank you so much for having such a wonderful store with wonderful employees!!! PLEASE recognize them for doing a GREAT job!”
“Having a daughter in Miami University, I am very grateful to Mark for helping her to replace the dead battery in her Subaru. They went above and beyond. Thank you!”
“I have very frequent car problems having an older car. These gentleman are so kind and VERY helpful. Thank you to all that work there and are always so pleasant.”
“Jacob went above and beyond to help us understand our battery issue and to find the best replacement. Was able to professionally juggle the phones ringing off the hook, a line of customers, and assisting us with a smile on his face.”
“Highly recommend. Great, clear communication at all times. They were speedy getting our quote to us and getting parts ordered. Friendly, straightforward, detail-oriented customer service. Super-helpful overall. Fantastic job on the body work. End results were stellar. Thank you!”