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March 2024 by Brian Culotta
Everytime I go here the portion sizes get smaller and smaller. I ordered double chicken knowing this and I got even less this time. If you like 16 ounces of sourcream and 4 cups of rice, this is the place for you! The inside is always dirty. I think I'm done at this location.*Update: your outmated canned response doesn't bring me to a solution or even a website that works... great customer service ?
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March 2024 by Acousha Collectibles
If I was to judge the Chipotle experience on this store I would never return.Small portionsUncooked vegetablesThe ingredients have been sitting around.If you are think about stopping go to Paninis.
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March 2024 by Doug Land
Recently with local chipotles you are lucky to get your chips on mobile ordering, and when you get them the bag is pretty much empty.
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February 2024 by James Nobilio
Good dog
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February 2024 by Thomas Janoske
Best chipotle around! Never had a bad experience with them always on time and food is always Good
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February 2024 by Aaron Dunn
Honestly one of the worst Chipotle locations I’ve been to. Had plastic pieces in my food, the steak isn’t seasoned well or cooked well at all it had a weird after taste, and the sour cream tasted like it was getting ready to go bad. Also my chips were stale. When I complained the manager couldn’t be bothered to fix it and make it right. Won’t be back to this location
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February 2024 by Sarah Hernanadez
I choose this chipotle over others. I’ll definitely make the drive to go here. I always find it to be cleaner environment and kind employees.
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January 2024 by Courtney Toth
This location is FILTHY! The service is HORRIBLE. The staff are all RUDE. Constantly shorting on portion size. I have complained to corporate Chipotle and they try to solve the problem with a bag of chips and some queso. I tried redeeming the complimentary order and the staff told me I couldn't have it because it wasn't a paid item on my receipt. This place needs to shut down.
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January 2024 by Dylan Shea
Workers giving out rations like they own the
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December 2023 by Brothas Keeper
I don't eat chipotle.... but I was on route for amazon wanted mexican-like food so I saw chipotle... I ordered a chicken bowl 2x meat. Tasted bland as usual. But it did its job.... but as I was eating I had a bowl of shredded lettuce and as I was sprinkling it on as I was eating there was a fly in the lettuce!!! Called chipotle the Mgr spoke as if I was making it up. I won't be back there again is an understatement
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December 2023 by Java Lava
Small portions not worth coming to this chipotle you’re better off driving to a diff one if you want to get a normal size bowl .
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December 2023 by Timothy Wilmot
One of the better ones in the area. They don't always get it right, or quick, but usually it's pretty good. Certainly can't say that for all of them.
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December 2023 by Chris Matty
By far the Worst Chipotle I've ever been to. Portion was noticably smaller than other stores. The girl making one of my burritos completely put a large hole on the corner and juice was just pouring out. She looked at it for a second then proceeded to go ahead and wrap it. I had to ask for a double wrap. Once home the taste was good but my meat had a huge piece of stringy fat in it not edible. Do yourself a favor and drive the extra 10 minutes to Painesville
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December 2023 by Rich Brotherton
Food was good. Didn't see one smile from the staff. Would go back for take out.
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December 2023 by Jacob Smith
***0 STARS*** review from an attempt to order food on 11.21.23.Concord Chipotle strikes again. If I could rate a negative 10 star review, I would give negative 12. They are habitually out of anything you could want and the customer service is terrible. I used to love chipotle, as a former employee, but they have went severely down hill, specifically this location in Concord Ohio on Crile Rd. Whoever owns this franchise and/or manages this location should be fired and never work in the restaurant industry again. I can't count the number of times I have gave them a 2nd, 3rd, 5th, 10th chance. This will be my last time going to this chipotle. But atleast they have a sign that says their open until 11 now, so you can go in late and be disappointed like everyone else....what a joke.I suggest that everyone tries out Cilantro Taqueria on Mayfield Rd in Chesterland. Their food is great, they have a drive thru, and they don't cheap out on food when your not looking like chipotle does, they have never been out of anything you want, and their customer service is great. Highly suggest you make the change.
