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January 2024 by Lawrence Menosky
Ineptitude is a high water mark for this place. Employees are useless.
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January 2024 by Tracy Vanek
Pharmacy has the Rudest staff!! If you don't like working with the public you should consider a new job.
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March 2023 by Enrique Inglesias
I was in line for no more than a few minutes, got my wife’s prescription and left. Very nice people.
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October 2022 by Andrea
Pharmacy is horrible-the pharmacists are so rude. Had to switch locations cause couldn’t deal with them anymore. If you hate your job so much just quit geesh.
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October 2022 by dmbalistreri
I go here all the time. I’ve never had a problem with the employees. I have seen the customers being pretty rude, but never the employees.
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August 2022 by Matthew Callahan
Gloria has to be the rudest employee I’ve ever met. I’m well experienced in the customer service field and she is one of the worst cases I’ve ever met. Absolutely repulsed by the way she treats customers and is unwilling to help, from her tone to her facial expressions when asked questions she is extremely incompetent at her job.
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July 2022 by Alli Snider
Rude staff. As a pharmacy employee myself, this is no way to treat patients. Called about a med I needed to start ASAP because I work 3-12hr shifts in a row and won’t be able to get it anytime soon and when they didn’t have it in stock, the pharmacist was EXTREMELY rude, got snippy and essentially told me to calm down. I will NEVER be filling at this location ever again until the pharmacist is retrained on how to handle problems and patients with professionalism
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July 2022 by jonnystorm777
Not sure why there are so many 1 stars here, this place is great. At the checkout a gentleman names Connor helped me and upsold me on the new cvs subscription. Didn't really care about it, but signed up cause he was a great salesman. Give that guy a raise.
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June 2022 by Marsha Cox Anton
I have been going to this CVS for 25 years and I even worked here for a bit the new pharmacist young lady is so rude and nasty that I am going to move all my prescriptions from this store she makes a lot of money but she must hate her job because she never smiles it is nice …Sending her so prayers she fines some happiness…
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June 2022 by Koata Von
Every time I go here it takes way too long for a cashier to come and help me. One time I pressed the “call for cashier button” 4 times over the course of 10 minutes and the (older) lady didn’t think it was important enough to stop stocking items long enough to come check me out. Then yesterday she decided to shut the system down an hour before closing time forcing me to have to put my items down and leave the store because “they didn’t know how long it would take to boot back up”
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February 2022 by holly conley
The rudest pharmacy staff I’ve ever encountered. I called to ask a question and we accidentally talked over one another. I apologized and said I’m sorry please continue. She then said, like a spoiled child, “like I saaaiiiddd… the pharmacist is the only one who gives Covid-19 shots and we have better things to do than give shots”. I said, “ I bet, I’m sorry you’re having a bad day.” She replied with “ I wasn’t but now I am, just schedule a time” then hung up the phone. Rude and unprofessional and a completely undeserved reaction. It’s not the first time she was rude to me, but I try to remember that everyone is going through something. However, she is rude and overwhelmed every time I go there, so it’s definitely a pattern.
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January 2022 by Anthony Johnson
Ever since the old manager left, and this new female came in with colored hair, things have went downhill. I won't go back untill they get a good manager. Very bad service from that so called manager.
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January 2022 by Valerie Davidson
The pharmacy staff here is absolutely ridiculous. Everytime I go in they they are rude and snippy, any time I call its an inconvenience to them. I continue to go there to see if things change and it never does. I will not go in there again.
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November 2021 by Hannah Elizabeth
This location is the worst. I have used the Mentor Ave location forever, but switched to this one because it’s closer to my new home.This location never gets my scripts, it takes WEEKS to get a refill, even when you are set up on auto refill. Suddenly, this location does NOT accept my insurance, even though they did a week before. I called the other CVSs and they still do. Something doesn’t seem right about this location, like someone is double dipping in prescription fees. Someone may be stealing refills because I somehow had some go from 4 to 2 and I only get 1 at a time?
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August 2021 by Krista Hefner
Great pharmacy! We have used this pharmacy for over 5 years and always get fast, friendly service. There have been very few discrepancies over the years, and just one call and it got them resolved. The pharmacists are knowledgeable and so helpful - the assistants are friendly and work well in a very stressful, fast-paced environment.
