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March 2024 by Choyce Lee
Always
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March 2024 by Hayleigh Kinnaird
I ordered an everything bagel with extra CREAM CHEESE. When I was handed my food I even asked the guy if he had put extra cream cheese like I asked (cuz this isn’t the first time this is happened) the guy lied straight to my face saying that he did put extra. Long story short there is barely any cream cheese on my EXTRA CREAM CHEESE BAGEL. Which I was charged extra for so thank you
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February 2024 by Lee Lee
Do y'all use burnt coffee for the latte's, because that's what it tastes like!?
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January 2024 by Curt Caden
Not the selection I was expecting. Mybwife and I enjoyed what we ordered. Boston Cream donts for her and butter pecan 8ce cream for me.
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January 2024 by LivingProof
Always makes my coffee great (and correctly), super friendly and QUICK service.
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January 2024 by Donald Cartner
Not bad for a
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December 2023 by Devon Rodgers
Doughnuts were dry not to mention didn't give me the Doughnuts I asked for. Service wasn't friendly and they took forever and kept talking and throwing hands almost as if they didn't have the Doughnuts I wanted but instead of telling me they just replaced with whatever they
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November 2023 by Alicia Thornton
my drink is not even full ? like this isn't the first time either.
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November 2023 by Jim Marizek
My bagel were over cooked. The Painesville Store Manager would not replaced them. I spent over $500 there in 2023 for work events. DONE!
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November 2023 by Kaelum Pytko
I come here regularly with other people and enjoy the sandwiches and donuts. Today was my first day going alone and thought the drive through. I ordered a single Boston creme donut and they gave me 2 more for free. Thank you!
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November 2023 by Mike Brant
I’ve tried calling multiple times over the course of a few days and various times to ask about a certain flavor ice cream (my wife’s favorite) and not a single time did anyone answer the phone. What’s the point in even having a phone/phone number if no one is going to even bother to answer?!?!
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November 2023 by Roberto L.
People were nice but they didn't put a sausage in my sandwich and the coffee was not good.
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October 2023 by Sam I am
My mangonada that I got there had a yellow jacket in the bottom of it!? I understand things happen. But when you call and finally after four times they pick up the phone, a Hispanic woman answered and was absolutely the rudest. Right off the bat trying to argue it must of flew in there after, when it was in the bottom with no straw yet and lid on. I told her that I was calling out of concern because I don't want someone else (especially a bee allergy) get stung. Someone probably left the carton with the mango mixture open and it got in. Instead of an apology or we will check the supplies, I just got argument that wasn't worth my breath any longer and hung up on her. You just lost a customer!
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September 2023 by James Dufresne
I will never come back here again. We always wait for at least 5-8 minutes before someone will come to the front and take our order. Seems to take 6 people to run their drive thru window. They charge extra for everything too. The one that drew the line for me today was when they tried to charge me $1 because I requested no ice in my cold brew. No other location does that. The bathrooms are always closed and the lobby is always dirty. It's worth driving a few extra miles to a different location. I will never come here again.
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September 2023 by Mary Dufresne
Nickel and dime you wherever they can. Tried to add an $1 charge on my drink and when I asked what the charge was for, the guy said because I asked for no ice in my drink. Are you kidding me!!??Theres always mold in the ice cream windows and the lobby is always dirty. This place is close to where we work, but we will never come here again. I will gladly drive to another location where they have customer service and you pay for what you order.I didn’t complete the order this time. Last time they tried charging $2 just for a little squirt of whipped cream. No more money from me at this location.What a joke.
