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February 2024 by Kyonasmusic
Took my car in a couple weeks ago due to heat not working then coolant overheating. Turned out to be a busted tube and all my coolant leaked out. They ran an engine test to make sure everything was good there and no valves were blown. Also a pressure test once they fixed the blown out hose and everything came back good. I have been driving it since then with no issues. So thankful to have found this auto shop, professional staff that won’t try and rip you off, they got me in super fast the next day and had my car fixed that afternoon. Will be returning in the future for any auto services. Support small businesses. Thank you First Time Auto for taking care of my vehicle quickly and efficiently and for doing great work!
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January 2024 by Jeff Spikes
If I’m not going to the dealership this is my only go to. Larry, Dale, Brian, and the rest of First Time Automotive Crew have always done exceptional work on every vehicle I’ve brought to them even the people I’ve recommended their services to have all been pleased with the work they have done. Couldn’t be a better group of guys to get the job done no matter how big or small give them a call! Thank you First Time Automative ?? ? ?
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January 2024 by Steel Crab
I just can’t give this place enough praise!! I had recently moved here from out of state and had NO IDEA where to take my car for repair besides the dealership (which wouldn’t give me an appointment for two weeks!! I called First Time based on reviews on here and their location and was told to bring it in and they’d “squeeze me in”. Brian, Scott and the rest of the staff is FANTASTIC!! They found and fixed a screw up done by the dealership causing BOTH headlamps to stop working and effected a repair that saved me over AT LEAST $1600 had I taken it back to the dealer!! They showed me the damage, told me how and why it happened and came up with a cost effective solution. I will now take my car there for ALL of my repair needs. They do EVERYTHING in a clean and organized shop! They are honest, reasonably priced and insure customer satisfaction.
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January 2024 by Mike Paugh
Worked on my 15 patriot kept me in the loop on everything and got me back on the road quickly much appreciated guys
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November 2023 by Dave Novak TV
4th Gen Chrysler Town & Country 3.8LThese are the ONLY guys that touch my truck other than me…
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September 2023 by Juan Valderrama
Took my car first time around March, for a brake and rotor change. Greatly satisfied, no problem what so ever after. Until this month. Took it in, and Brian was very very helpful, communicative, and overall, great. This is the shop you gotta take your car too. Very hard working and honest, humble people. I hope you don’t get car problems, but if you do, this is the shop to go to!
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June 2023 by Alex Schram
Got rear ended at a stop sign in my 2019 Nissan Rogue. We had aIt less than a year after a hot and run totaled our Toyota matrix, Dale, Larry, Brian, and the rest of the crew worked quick to make it look like the First Time we drove it off the lot. Highly professional and diligent. I would recommend these guys to anyone.
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April 2023 by Dave Grgurich
Taken care of my folks Model "A" damage. First rate. Will use them for my own repairs in the future. Thank you.
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April 2023 by Donna Brewster
Fast, honest and reasonable prices. Highly recommend them.
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September 2022 by Chimera Hyde (Mimi)
There isn't enough stars in the world to measure up to the service I received from them.. dale took the time out to come get my van that was stuck at the bottom of my driveway with no hesitation, fixed it and also walked me through the process of what was wrong and what needed to be done.. I had some issues with my alternator bolts . By far the best automotive service I've ever received.. with the lack of integrity in mechanics and dishonesty within auto shops first time automotive is definitely a breath of fresh air and relief to know that there are still honest people in the world.. if you want honest and quality service bring you car here and they will definitely take care of you. And they also have a used car lot across the street as well!! Go check them out for all your automotive needs.. I can't thank you enough for everything you have done ????
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September 2022 by Amanda bliffin
Took my car in to get fixed, when called when finished, they told me my car had a oil leak. Thinking no big deal, small oil leak. No! It was a massive oil leak, it left a puddle in driveway. I did not have a oil leak before I took it to the shop. When I took it back for this so call oil leak, they tried to tell me and my husband that it would cost too much to fix the car and that we should trade it in. I decided to get a second opinion because nothing was adding up, come to find out, this shop had put in a piece completely wrong and had caused the oil leak. And they had no clue what they were doing or anything. I will not be taking it back. I forgot to get pics to show.
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January 2022 by Jacob Rippin
I only have two words. Stellar and impeccable. Outstanding work.
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August 2021 by Ryan Matthew
The paint is flawless better then factory! Highly recommend was done in a timely fashion quote was best in town! I couldn’t be any more impressed thanks again ??
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July 2021 by Stan Silvester
Was looking for someone to repair my 90 NA Miata. Plus a new overall paint job, The Rear Quarter Panels were rusting and I wanted a shop that would fix it right. Not just Bondo Filler it up. First Time Auto Lived up to its Website, Respect, Care and a job done right. They repaired the car correctly and with the respect of that it was their own. No BS, none of that you need this and that, just a job done right and totally fair and honest. You just don't find that everywhere today. My car looks Fabulous. The repair was Excellent. And the paint job was out of this world Perfect. Like it was promised. Shiny like Fresh Nail polish application. Truly Stunning.Thanks Guys. Highly recommend First Time Auto. And I have.Best always,StanService: Body & Trim
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July 2021 by Carleen Smith
very polite and helpful
