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February 2024 by Robert Ellis
Brian from maintenance did an outstanding job putting in our new high riser toilet he was very professional and he made sure he cleaned up after himself. When he was finished he asked if there was anything else he could do for me. I asked him if he could look at the one blind in my bedroom it would not open properly he saw the problem and took care of it as well.Big creek apartments crew does an amazing job to make sure things get done in a timely manner.Thanks for making my home a happy place to live.
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November 2023 by Jessica Lee
The maintenance guy, Brian, does really great work! He is very professional and does work in a timely matter. He is great on following up on issues and making sure everything is working properly.
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November 2023 by Taja Parks
I been living here at Big creek in the townhomes for about a good year. I could say i would definitely recommend living here. Quite, clean and peaceful. I was kind ofNervous about renewing the lease because i thought the rent was going to raise pretty high but the new rent rate was actually very reasonable. I only give 4 starts because maintenance sometimes do take a little bit longer than expected to fix certain issues and and sometimes you have to call the office a few times in a row before someone answers. Overall very good place to stay.
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September 2023 by Mark H
My objective when moving here was to find a decent, spacious place without a lot of unnecessary amenities at an economical price and that is what I found. I pay my rent on time and although maintenance is sometimes busy they have always eventually come around to fix all my non-emergency work orders. It's a good arrangement. If the rent stays steady, I could foresee myself being here potentially for quite some time. I do not care for the fact that they have only one trash compressor as my previous residence had trash bins distributed everywhere, but it works well enough and you can't expect everything without paying exorbitant rent so it's acceptable.
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September 2023 by shannon w
Lived here for a year and it was completely miserable! Nothing was fixed, very loud neighbors and for being in a townhouse you'd think it'll be quieter! Now they are holding my security deposit more then the state allows! After painting for two days and also deep cleaning they are also not giving me a full deposit back!! DONT LIVE HERE it's just a run around
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September 2023 by Debbie Ebenhoh
We love living at big Creek Apartments on the bottom floor...as seniors it is easy to go in and out with walkers...the people here have become our friends and if we need something they would get it for us....The only beef I have is our apartment got flood from a upstairs toilet and left my bedroom with yellow stains on the ceiling and not sure if it is growing mold because we suffer from allergies and have had a lot of colds lately...I just wish they could've have fix that room too ...the job wasn't really good... because of the person they hired..they painted our kitchen ceiling two different colors and one of the seams are buckling again....I just wishThey would have taken more time and hired someone who knew what they're doing...but other then that we are enjoying our retirement here and social activities they monthly here ...it is a place we call Home Sweet Home ?Their staff here is very helpful and nice..
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August 2023 by James Davis
Always friendly, they always handle things and respond in a reasonable time, since they have so many clients that seems reasonable to be at least! Also, my schedule is always hectic, they work with me. I appreciate it ?
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August 2023 by Brett Grove
Great place to live! Is super calm and quiet here. I've been renting here for maybe 7 years now? And the rental rates are always reasonable. I've had several emergency maintenance issues while living here, and they are always handled quickly. My outdoor AC unit died one time. And it was the summer. Maintenance bought new industrial fans from Home Depot to help while I waited for a new AC unit. Believe they put it in the next day. Also! Mr fridge died at like 2am one day, and I had a new fridge by early morning. They really do try hard here.
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August 2023 by Eric
I’ve been living here about 3 years now. Apartments are nice and spacious. All my maintenance requests have been taken care of in a timely manner. My only issue is with other residents being pigs. Its a beautiful complex. Why would you wanna just throw your trash wherever. It’s not hard to use the trash
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August 2023 by david Ngendahimana
I lived here for 4yrs and it’s a nice place to live. Maintenance guys are on top of their game also. Payment portal needs work though. I changed my autopay after they raised the rent but it wasn’t picked and I ended up having to pay for that.
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August 2023 by Brian Shaw
Brian Roman has been a great help with assisting us with repairs to our unit! He’s very polite as well as professional! I am very pleased to have someone who I am comfortable with entering and performing repairs in my home! Thank You Brian!
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July 2023 by Kathy M.
It's a hell-hole here. This place is like public housing. As soon as you enter the building, the noise and the reefer smell is so bad that you feel like you're in a tenement. Trash all over the floor, and I mean all over, yet management just lets it sit there. Loud music pouring out from every door. No regard for other people. And management encourages it by saying they have the right to listen to the music as much and as loud as they want. What about MY right to peace and quiet? The smell of reefer also pours out from every door. My neighbors smoke it day and night, and the smell seeps into my apartment. The smell fills up the hallways. You can't breathe fresh air! I am constantly spraying air freshener. I'm sure all these people have medical cards to be able to use it. It's a hell-hole. I cannot wait to move out, which will be very soon. If you value your sanity. do not live here.
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July 2023 by uma pathi
Management is completely unorganized, not friendly, very rude and the attitude of management is beyond terrible. Talking to people slow because they messed up. And moreover the emergency maintenance requests as well are not handled timely manner. I don't recommend this apartment because they only focused on the money..... Finally I would say DASH DASH DASH DASH.
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June 2023 by Kory Urban
Current Review:Been here for 7 or 8 years now. This used to be a great place. Rent has consistently gone up for no additional value. They changed it so there is a single trash receptacle for the whole complex, which no one seems capable of using properly. They keep changing the landscape, removing bushes and trees, making the place look awful. Maintenance is the worst. Getting them to respond is a struggle and getting them to actually fix anything is like pulling teeth. You will have to contact them several times for a problem guaranteed. You can also count on having to clean your apartment when they are done because they certainly won't take care of their mess, even going so far as to leave their tools and having to come back for them days later. For example, just had an issue my a leak in my bathroom. Took a month to get it fixed after submitting 3 maintenance requests. When they finished every surface in the room was covered in dust and paint chips, including everything on my sink on the other side of the room. Dust and paint chips out into the bedroom too. I'm sure I will be cleaning that for days. Neighbors are still mostly okay. It's sad to watch this place steadily go downhill. Look elsewhere.Old 5 star Review:Been living here for 3 years now. Management fixes any issue you have quickly and effectively, so long as you actually tell them about it. Everyone that works here is polite and helpful. Rent and utilities are decently priced. Hard to find a better price per square foot elsewhere. Neighbors can be hit or miss at times, but overall a great place to live.
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May 2023 by Elizabeth Cojocaru
Just recently moved in and Victoria was the best and everyone made my family at home and the process was easy and they went above and beyond for us and made our apartment perfect. Thank you.
