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March 2024 by Debbie Oberacker
I have been going to the Parma Hts Discount Drug Mart for many years. I get my prescriptions filled here and the pharmacy staff is always pleasant and helpful. The only concern I have is why hasn't the Western Union money order machine been replaced? This is the only location that I know of that doesn't have one. When I need to purchase money orders I go to the Strongsville Discount Drug Mart.
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March 2024 by Daniel Miller
This pharmacy is the most incompetently run place I’ve ever visited. Called an order in over a week ago for my dogs seizure medicine & it is not ready today. This is not the first issue I’ve had with her life saving medicine not being filled on time& it has cost us 100s of dollars in getting it filled at the emergency vet. If you love the people/ pets that you are getting meds for there, I would stop going bc they likely will not receive the care they need at this establishment. We will NEVER be returning to any drug mart as this is the only location we’ve ever had the displeasure of going to but they have tarnished any positive reputation that this business may have been clinging to. Avoid if you love your family because they clearly don’t care.
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December 2023 by Janelle Moore
Posting this for my elderly grandma…“Absolutely delighted with the changes that are happening at my favorite Discount Drugmart.The assistant manager helped me today and she was very sweet and helpful. I always see her around smiling and interacting with customers.Good job to all team at Discount Drugmart on York rd.
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October 2023 by Nichole Brown
Nic is always great. Super friendly and gets to the bottom of the case of the missing medication quickly
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September 2023 by Leo Hoover
I recently stopped by grab some things for tacos, and a get home and lo and behold the taco shells were stale, the tomato was far beyond ripe. Then over the weekend me and gf stopped by to grab a couple of things and we told the cashier that our orders were separate, she became visibly irritated, caught an attitude with myself and my gf, and has i was trying to pay for my stuff she rushed my gf's things through and my transaction wasnt even completed and ended up charging my gf everything, im sorry but this is highly unacceptable from a customer service stand point. Your management needs to have a serious discussion with their team members about proper customer service and stock rotation.
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September 2023 by C Tatum
This location has the rudest cashiers. Find another job away from the public.
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August 2023 by Ash West
This place is a complete joke, I went to your courtesy center and watched three (managers) stand and talking when I said hello they all looked at me like I ruined their day. I will be taking my business to giant eagle, it's same distance with better service
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June 2023 by Patricia K.
They have just about everything s person needs from grocery to hardware! I love the seasonal aisle the most, especially in summer.
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June 2023 by Paul Jeris
The girl in the Pharmacy Alli is amazing, hardworking, kind, thoughtful and helpful anyone should hire this girl an asset to the company and the customers
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June 2023 by D.A.
Went here to shop today and received a far worse experience. I was scoffed at by one of the employees working for the store because I was going in the same direction she was and was upset- threw me a look- and then walked towards the back. I ask that others would shop at different businesses for better customer service than what I received here today. I know that I left a positive review from the last time- but customer service has gone down here a lot.
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April 2023 by Jennifer H.
Parking at this location is horrible. You constantly have to dodge people who are backing up and not paying attention, or whizzing in from York rd. Some staff are nice while others are incredibly rude if you ask a question or if they have to look up your loyalty card. Also, lines can be incredibly long depending on which cashiers are working.
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April 2023 by Melody Infinger
Great store aside from Maureen shes the rudest cashier I've ever met. Audibly huffs and puffs everytime someone steps into her line and God forbid you dont have your courtesy card and she has to punch in the number she mashes them hard and angrily to let you know how displeased she is that she has to do her job. Regular coustomers know exactly who I'm talking about. Rest of staff is great.
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March 2023 by R Fletcher
The ladies that work the registers are KARENS.Always miserable. If you don't like providing good customer service, Quit.
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March 2023 by Bob Fletcher
The ladies that work the registers are KARENS.Always miserable. If you don't like providing good customer service, Quit.
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March 2023 by Nicole Maitino
Ladies at the back counter will have a whole conversation whilst gawking and staring at you the ENTIRE time. apparently people cant look at a section for more then 5 seconds without being suspicious
