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July 2023 by Jeanette Phillips
I would give them zero stars if I could. Estimated time frame 2-3 weeks it took nearly 4 months. Over that 4 month time frame there was little to no follow up with the numerous messages and calls left asking for updates. We had to go up to the shop to get any information. Finally after that almost 4 month timeframe and paying over $4000 in “repairs” the car broke down the very same day. There are several other auto repair shops in the area, I’d suggest giving them your business as according to Marty at Al’s Auto Service “they have enough business, he or Al doesn’t care about my negative review about their terrible work.”
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February 2023 by Andy Decu
Got a hotrod or a classic? These guys know the how. Got a Cleveland Classic Rust Bucket that needs some attention? These guys got it.
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January 2023 by PETREY Official
Al’s place is the best, him and his whole staff all got some signature style comedy alongside their extensive knowledge about vehicles as a whole. They’re very good especially with older muscle cars!! Always a nice sight to see goin to the shop, some wild custom, restored, or original mint cars I’ve never seen in person lol. I’d have to say the comedy/professionalism value/ratio is on point ??. They do good work and get it done quick. Fully approved?
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October 2022 by John M.
I have had nothing but total trust in Al's Garage as far as all my automotive needs, because I know his people do very good work and I feel safe in my car when I leave. RECOMMEND AAA+++Service: Auto maintenance
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October 2022 by Linda Brakeman
I wouldn't go anywhere else. Al and Marry are the best there is .
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September 2022 by Erika Boda
We had a screw stuck in our tire and you could hear the air coming out of the tire so we needed the closest place to us…. The guy was SO rude, said he doesn’t care because he’s eating his dinner. Really?? Worst customer service ever!!
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August 2022 by Natasa Agatonovic-Kezdi
Marty was beyond helpful and kind! I took my Cadillac in for some work and he kept me informed the entire time he had my baby. If I could give 10 stars I would highly reccomendServices: General repairs & maintenance
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February 2022 by Jade Berrios
Had to find a new mechanic took car to Al's Parma location they were easy to work with fast and efficient!
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December 2021 by James Walker
Got a nail in my tire in Parma going to the Dr. Marty stopped his lunch to patch it and get me on my way. Really appreciated it! If I lived in Parma, Al's would be my mechanic.Service: Tires
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October 2021 by Mary Anwar
Appointments needed, but good service. Fair prices, a little higher than I expected, but that's just because I'm looking for bargains. Manager and employees are friendly.
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August 2021 by William Chylik
Al’s Auto service is wonderful! They are are skilled mechanics who work honestly and efficiently. They’ve been able to tackle any of the issues I’ve had with my vehicles, and fix them in an expedient amount of time! What a wonderful team to work with! I’ll be going to Al’s for all my automotive needs from now on!Services: Wheel alignment
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August 2021 by Scott Ferrell
I needed a gas tank repair, other places quoted me 200-300. Marty talked to me and gave me a solution that did not cost anything. While there, he changed my oil. Very happy at the honesty and professional way I was treated.Services: Electrical
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August 2021 by Suzanne C.
We called everyone in Strongsville....Was referred to them. Excellent , Honest and Affordable! Strongly recommended!!!
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June 2021 by Lazar V.
If you're in need of a trustworthy mechanic then I would suggest checking out Al's Auto Service for any of your mechanic needs. I needed new tires put on my rims with a rebalance, alignment and oil change and was able to schedule an appointment the same day. The service was done in a timely matter for how busy they are. Their parking lot is always full of vehicles. The staff is helpful and treats your vehicle like it's one of their own.
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May 2021 by Debbie C
They are going out of their way to solve an annoying noise others seem to not be able to find on my 2012 jeep wrangler. Very pleasant and accommodating. I think I have found my new auto place. ?04/28-Problem solved!!! Thanks guys. ?