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March 2024 by Зак Нельсон (amerikanets123)
Great service, fast help, and wonderfully cheery staff!
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March 2024 by Bingo Smith
There’s really no point to the wellness plan. Every time my dog is sick or an emergency arises they’re always wanting to make an appointment a month out and they even have a nerve to tell you that over the phone after After hearing you say that your dog can’t breathe can’t bark keeps coughing. Other places I’ve been to emergencies take priority over vaccinations over dental cleaning but not here I guess they’re all about the money. I’ll probably be canceling my wellness plans for my dogs once I find a different Vet. Had to take my dog to MedVet to spend $227 just to get amoxicillin and for them to listen to her breathing and that’s pretty much it. Awful. Stop accepting all these new clients if you can’t care for the ones you already have when they are sick .
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February 2024 by J b
Very nice
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February 2024 by Airbrush Goddess
Even after your pet dies, you're required to pay the monthly service. Thanks for the unnecessary charges!!! I'll never get another dog so i never have to return?
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February 2024 by Anna MAY (ANNAMAY)
Cashier with the sunglasses unprofessional rude snatched my bag of pet food it rang up a different price then this little boy blond hair comes up n says oh well its 14.98 but the tag said 10.99 won't ever be returning there a lost unsatisfied customer,used to be
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February 2024 by C P
DR. SRI MALLAMPALLI is amazing! She is so patient with me to answer all my questions and make sure I understand. I am not going to go to another doctor. She has worked with a ongoing problem with our dog, and we are so thankful for her expertise. She is so approachable and really listens! She recalls the history of Lydia, like it is memorized! I highly recommend her!
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January 2024 by Chelsea Marie
i brought both of my dogs here and each time i was severely disappointed. the employees were rude and instead of handling my dog the right way, they just distantly gave him a “check up” instead of taking him in the back to look at him. then charged me almost 300 dollars. not only was the vet rude , but the nurse was as well. i won’t be coming back with any of my pets.
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December 2023 by Bri Tomasek
Probably the worst banfield ever to exist. Everybody here is so rude and unethical, dirty, doesn’t give you any information or explain anything. Doesn’t give you any options, brushes off your concerns. NEVER ANSWERS THE PHONE. Save yourself and drive to the Medina location. At least they have class and care about your animals!!!
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December 2023 by Sam Barnes
Love the staff. We know our furry family members are well cared for here
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December 2023 by Diana H
I go to Petsmart for my cats prescription food and get his prescriptions filled through Banfield . the staff is always very friendly.
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November 2023 by Victoria Savarino
Groomer did a excellent job! Victoria
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October 2023 by Gavin Glaze
Had a scheduled check up for the cat and they got us in and out in about 30 minutes. Price wasn't to bad for check up. I would take are other cats here.
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October 2023 by Jackie P
We have tried to use them twice and both times it was a bad experience1st time they wouldn't give my dog her rabies shot because I turned them down on their $300 vaccine package saying my dog had a tooth infection so they couldn't give her the rabies vaccine which they advertise at $28. She didn't have a tooth infection at all ! Second time yea this was even worse. They were late by 25 minutes to a petsmart in Elyria for the shot clinic so we waited 2 hrs for our turn and they told us they ran put of rabies shots. They are saying they had unregistered people show up ? Well wait a second Ban field isn't this why we are requires to register onli.e prior to the clinic? So that ypu know how many vaccines to bring ? You all do not know how to run a business.Your company is horrible and you only help those that pay the great package fee.We will never use or try to use your services again .
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October 2023 by Bradley Hartman
My dog love them they treated him great. I will go back when needed
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September 2023 by Shelley Rezack
My buddy is not the easiest canine patient. They were so helpful and professional.