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January 2024 by Joe McKenna
Friendly staff.On prior boarding stays the staff was very good on keeping us updated on our dog during his boarding stay. They were not so this stay.
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November 2023 by Megan Tardiff
They treat my cat really well every time we're there and call to follow up which is nice. They seem to really care
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October 2023 by Bob Broski
We boarded our dog Gus for a six-day stay with the B&B Pet Resort last week. The staff went out of their way to take care of him. He is a Shepherd/Husky mix that gets very nervous around strangers, so this was not an easy proposition. The staff tries real hard to make him comfortable (especially when he decides to go on one of his starvation diets!) and my wife and I greatly appreciate the attention given to him. We highly recommend them and plan to board him there for our next vacation and for all of our future needs. Thanks to all the staff again!!!
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August 2023 by Esh
Our family has been taking our pets to Bartels for over 20 years. We’ve gotten nothing but the best care. Our last trip, unfortunately, was to put down our 14yr old cat. They were able to get us in a couple of hours earlier (we didn’t want him to suffer any longer) and they were very accommodating while we were there. They even sent us a beautiful bouquet of flowers later the same day. We appreciate everything they’ve done for us and for taking great care of Dude!
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August 2023 by Marie
Dr. Wigal was very honest and upfront when it came to the condition our cat was in, while also showing compassion for us as he only had a few weeks longer to live. The staff was friendly and accommodating, returned calls quickly, moved appointments up, and understood it was a rough time. When the day came to put our wonderful cat down, they sent me flowers that afternoon. Very sweet gesture. Would recommend them highly.
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July 2023 by randy Antonio
Top notch my two dogs love their overnights there. The stuff is awesome they let you know how the fur kids are doing so you can enjoy your time away. I highly recommend this for your fur kids get away.
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May 2023 by Stacey Graewe
Our two dogs stayed at the resort in a deluxe suite for a week while we were on vacation. I've never had to board any of our dogs before so I was a little nervous. We previously booked with 2 other places but once we toured Bartels Busack, we quickly decided to go with them. The rooms are much, much larger! We wanted our dogs to stay together and the other places were so small, they literally would have been on top of each other. I was able to watch them on a camera whenever I wanted, the other places didn't offer that. The staff was very responsive and friendly, they never seemed annoyed since I was calling or texting every day. They even reached out a couple days after our trip to see how our dogs were doing. They are pricey, as other reviews have mentioned, but they are well worth it and I will only ever board my dogs here for future trips.
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March 2023 by wilfredo lopez
Dr. Wigal and her staff are wonderful. Our Puppy Charlie loves going to visit the vet and he also adores his groomer Tina. We are very happy we decided to give Bartels and Busack a try!
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January 2023 by Bel Chan
Phenomenal place to take your fur babies! It is on the pricier side- HOWEVER it is worth it because they truly care for your pet and are compassionate compared to other places. Very professional as well as very friendly staff! Dr.Mitzy is amazing, she is very gentle and friendly with my energetic cat Obi & my other shy kitty Kiki. I always come asking lots of questions on my visits-she take times to explain & answer them, unlike most places! They are also very flexible to rescheduling as well. They also send you concerns/updates through text, which is super convenient. I highly recommend trusting your fur babies to them!
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December 2022 by lakisha MCGLOTHIN
just want to share my experience. after waiting 3 hours at another vet. I called Bartels and first let’s say the receptionist was so pleasant and understanding. They got my dog Peanutt in so quick and listened and understood what we was going through. Vince was amazing and handled our dog very gently. Dr chorba was amazing. We was so pleased that we decided that this place will be our new home for vet services.
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November 2022 by Brandi Gerteis
I am so thoroughly happy with Bartels Busack Pet Hospital Resort & Spa!The staff is friendly, knowledgeable, and helpful. They treat my dogs with love and respect whether they're there for a checkup, a resort stay, or grooming. The veterinarians we've seen, Dr. Busack, Dr. Chorba, and Dr. Wigal, are very competent, down-to-earth, thorough, and friendly. They take the time to explain what they're doing, and offer solutions to help me make educated decisions about my two dogs' care. They're gentle and patient with my pups, which I very much appreciate.My dogs stayed the weekend at the pet resort recently and were well taken care of! It was the first time I've taken my dogs to a boarding facility- I trusted them and was not disappointed!Lastly, I was able to get my new rescue dog in for grooming last minute after discovering she was matted at her first checkup yesterday.(She's a breed I'm not familiar with and I didn't realize her coat was more than just curly under all the fluff, it was beginning to mat.) Vince (a smart, very caring assistant we really like) walked us over to the groomer, Lache, and she was able to get my girl groomed almost on the spot. She did an amazing job!! I am sooo happy with her work! I highly recommend Bartels Busack Pet Hospital & Resort Spa.
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October 2022 by Jeannette Palcisko
I boarded my 8 month old Aussie Cattle dog, Thomas, who had never been separated from me since he was 5 weeks old, and the facility was fantastic, the employees took wonderful care of him and texted me updates and pictures of him having so much fun! He had such a good time I am signing him up doggy daycare there once a week.
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October 2022 by Mark Embrogno
They stopped treating my Chinchilla, forcing me to look for a new vet after almost 10 years. They didn't bother to recommend somewhere or someone else.nope, just sorry we don't treat exotics here. Then they have nerve to ask me if I wanted to make an appointment for my cat...? Unbelievable, I have sent so many friends to them, have brought all my animals there and then get treated like you don't matter. I cannot recommend them.anymore and sort of regret ever going there now knowing what I know now. Two stars for the nurses.Follow up: Spoke with Matt, and this is the reason why I felt comfortable taking my pets to Bartel and Busack. He explained why they couldn't provide the necessary procedure and even pointed me in the right direction for care. This is the kind of service anyone should expect from a top tier veterinarian hospital. Thanks again Matt, I appreciate you and the hospital you represent.
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September 2022 by Tammy Collins
This is an awesome establishment. Everyone there is so nice and helpful. Plus they truly care about your pets. Dr Chorba has been our vet for several years now and we greatly appreciate her and always know that our fur babies are in good hands with her. Thank you everyone at Bartels Buscak Pet Hospital for all that everyone of you do. Dave & TammyCollins
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September 2022 by Gayle Moss
We brought our dog here to be boarded while we were on vacation. They’re the best!! He had a medical emergency and they were superb in the way they cared for him. The boarding and the veterinary staff are outstanding! They kept us up to date continually by phone and text. And answered any questions. I would definitely recommend them!!
