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December 2023 by Dalya Abu-Shaweesh
Today Satedra Beasley helped me out and it was probably the best experience I’ve had at a bank. She was so lovely and warm and went above and beyond in being helpful. She has a great personality for customer service and I hope she’s there the next time I visit! 10 stars.
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November 2023 by Amanda T
I had a huge ordeal happen with the claims department with Chase. I finally was able to sit down with Charles Schroeder at the Parma chase location and he was nothing but patient, helpful, and listened to everything I had to say. I was really frustrated because I’ve been dealing with this since July and Charles was able to fix it within two hours. I am very thankful for him fixing this for me!
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November 2023 by R Fletcher
It’s frustrating because their ATM is broke all the time. I’m considering getting a different bank hoping that their ATM works better. I don’t understand.
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November 2023 by Migel Ruvinov
Horrible service. Came in 2 days in a row to open an account and no one would help me!!!!Horrible customer service and customer experience.
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September 2023 by Manju Ghising
Just open my bank account today at this location and they are so nice especially Anita she is the best because she make sure i understand everything and she was so kind ❤️❤️
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July 2023 by J
I cant wait until the day your bank crashes, your security measures SUCK, I have to replace my card for the 5th time this year due to fraudulent use.
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February 2023 by Bryan Mathes
Very friendly customer service. I have been using this bank branch for years and they are always so friendly and willing to help you out. I will always come to this branch!
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February 2023 by Bonnie Bauer
I went to speak with a employee at Chase about my account she was very nice and helpfull. She asked questions so she could understand about my account. Thank you very much.
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February 2023 by CRAIG TIMONERI SR
You Receive The Help That you needIn a Freindly , Caring Enviorment , Excellent Staff. They Deserve a ☆☆☆☆☆☆☆☆☆☆ 10 Star Rating
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February 2023 by Jayden Armour
All the tellers and personnel are great always friendly and helpful and this branch is in a convenient location
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January 2023 by Dale Dotson
First off the bankers are awesome it’s just their atms. Always broken won’t do this won’t do that super annoying usually have to go to another branch or pay an atm fee highly annoying
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January 2023 by Samantha Rivera
If you need to deposit cash go while they're actually open.. you got about a 40% chance of ATMs accepting cash deposits. Exterior ATM maybe a 20% chance. Always an inconvenience.
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November 2022 by Viktoriia Tolochyna
Yolanda is a professional!! I love the service and meeting with her! She is a super worker, wonderful person and the best manager!Thanks her a lot!
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October 2022 by Vik
been banking with chase for 2 years and using this location for a year.It's good! better than my previous bank!Chase's customer service, thus far, hasn't failed me and generally i've not had issues with chase.
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October 2022 by S S
Friday Septemeber 16. I asked them for a simple bank statement with my new address. Counter woman printed a stack of paper with useless information with old address, although she confirmed my new address. I called them about it and person speaking constantly interrupts you while speaking and won't admit her employees couldn't complete a simple request. She also said that the statement won't appear with the new address and her employees gave me the right papers. I go and look it up myself and lo and behold I found the statements with the new address and I sent them to myself. Just an inept workforce working at this branch and they wasted my time completely. If you want anything done right get it done yourself. I will be changing banks asap.