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December 2020 by Alecia Tomasek
Online it states you are open until 11 pm. States you can order online or call for delivery. I ordered online with door dash at 10pm. Only to have you cancel my order . If your not going to accept orders an hour before close then change your status online.
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October 2020 by Brian Patrick
Pizza was good, I wasn't happy with the wait. 4:09 pickup time and didnt leave until 4:22
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October 2020 by Chris St.
Donatos is one of the few places that produces the same great tasting pizza. The food is "Always" consistent, unlike some places. You can count on your pizza tasting the same every day, week, year, etc. We live far east and we make a special trip to the westside to get this pizza, that's how good it is! Plus it's the only one around.
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October 2020 by Joel Perez
Pizza was good, but the service was a zoo. Completely disorganized. I literally watched my pizza sit for almost 10 minutes until finally getting it.
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August 2020 by Kayla Furst
Really great! We ate inside and it was nice and clean!The employees seemed really nice too!
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August 2020 by Cricker Wilson
The crust wasn't super crunchy, and wasn't too chewy. Just right. Also, everything else tasted good.
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August 2020 by Clint Helmick
Tonight's experience was unexpectently poor. I used the app to place my order. The deals offered $5 wings with a large pizza. When I went to checkout the app would only allow me to add a salad coupon and not the wings so I settled on just the pizza. I ordered ham and pineapple but when I got there it was made as a Hawaiian. So they remade it and several miles down the road I ate a couple pieces only to find out the pizza was not completely done. To top it all off I live in Pennsylvania and do not get to experience Donatos very often. I was in Detroit for work and decide to detour through Parma to get a Donatos pie on my way home. So I drove an extra 36 miles round trip off of the turnpike for nothing. Factoring in the time I spent waiting for the second, not done pie, I could have just thrown $16.78 out the window on the turnpike, kept driving, got home an hour and a half sooner and been in the same place I am now
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August 2020 by 1_Panic
One of my favorite pizza places , but I will say very disappointed to be put on hold for 12 minutes just for you to comeback and tell me delivery is 1hr and 40 mins. ....... so if I would have ordered online I’d be expecting almost 2 hours for a pizza with no warning?
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August 2020 by M A X
Great thin crust pepperoni pizza.
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August 2020 by Patty K.
We ordered a supreme pizza & an Italian chef salad online. They said order will be ready 20 minutes after order was placed. We arrive to pick up order & they can't find order at first then they find it & says it'll be a few more minutes. Then he goes to the back & puts pizza in oven. We finally get our order & go home pizza isn't done, dough is half raw veggies are cold, salad is a regular house salad. When we called to get our order fixed the manager Mike said we never paid for order & then he finds the payment & says it was paid for with a gift card & then says gift card wasn't charged & then says & was refunded to bank account. We were just trying to get our order we ordered made right. Worst service from here we have ever gotten. We were repeat costumers but will never ordered here again. And $ was not refunded he just told us that to get us off the phone.
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August 2020 by Kathleen Dowdy
They have the best pizza ever fresh alwas hot great staff
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July 2020 by Lea Marshall
Fast service, great product, they get your order right
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July 2020 by Jennifer Yappel
Pizzas weren’t ready at pickup time. 30 minutes after, I get pizzas and 1 is wrong. I was told I was wrong, that was correct. Then wait another 15 minutes for the correct pizza. Get it. Still wrong manager comes out tells me it is correct. I just can’t see the missing topping (that wasn’t there) she cops an attitude grabs my pizza throws cold raw missing topping on it. Rude manager. Team members not wearing masks. No apology for the wait. Worst experience. Never again. All pizzas burnt including the light baked one.
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June 2020 by JKaye
Best pizza in Parma! No matter what I order from this place it's always good and I'm a little picky about my pizza's. Try them you'll most likely find a new favorite!
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May 2020 by Dawn Pieronek
very friendly workers! super nice!