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February 2024 by Monica “MzDreadz” Corbett
This game stop was my son and I last one trying to find a particular zombie game he wanted. This one finally had the game and the Travis was awesome. I had to call back today because of an issue. He remembered me and was so nice, one again, and very friendly!
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January 2024 by Doc Holliday
Appreciate GameStop at any location that I'm at, however I felt like this location at Steelyard in Cleveland was out of a lot of products that I was personally looking for. But then from what I heard a lot of GameStops were out of PlayStation 4 controllers and consoles last week which is what I was looking for at that time. All in all not a bad game stop but nothing out of the ordinary, plus they were out of a lot of merchandise that I was asking for.
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January 2024 by Kristen S
Friendly staff and good stock of games and related merchandise
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January 2024 by John B
I went in to buy a game, the price on the gamestop website was half the price of the store price. When we asked the smug worker, he told us we have to belong to the pro-member ship in order to be price matched. What a total and complete joke this store is id give -1 star if I could. Hoping they go under with that type of service. I'll never go again just.order from the website and save the money.
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January 2024 by Andrea Bee
Wouldn't price match their OWN website unless I was a pro member...will gladly purchase online. Very odd.
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January 2024 by Nick Pivovarnik
Favorite gamestop
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January 2024 by Steady Lifted
Great Pokémon selection
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January 2024 by Ryan Harper
NEVER PRE ORDER ANYTHING FROM THEM!!!Horrible experience where no one knew any answers of where or when I would get it. Just a bunch of I don't know and an employee told me they were in transit and now come to find out they never were. You and your employees are pitiful!
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September 2023 by sprintbass
Nice ppl working there.. no problems
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July 2023 by Jason Criss
The employee there was polite, helped my kids w/ their questions picking out some accessories & they are happy with them.?I also heard him assisting other customers w/ their needs as well.
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May 2023 by Ben Haubrich (Spyroflame0487)
Do the phones not work at this store? I've been trying to call for days to ask a question and it just keeps ringing and ringing. A few times it ringing twice and gave me a dial tone like someone had hung up. I understand that stores are short staffed but I'd just like to ask someone a simple question.....
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May 2023 by Jim Rudy
Make sure you no what you want to get. If you ask a question on getting something you will get the persons while life of playing video games and you always end up getting told to get the most exspensive one. And if your in a hurry forget it you will be in there for a hour on a simple question.
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April 2023 by DTK Ofpsychward
I've went to this location for the past 10 years it was my favorite location. But recently something changed they next have new releases in stock . If I wanted to order online like they told me to do I wouldn't have went into the store it kinda defeats the purpose of wanting to play the game when purchasing it not wait up to a week or two for it to come in . Get it together gamestop is losing a lot of loyal customers. And I'm one of them
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February 2023 by Corinna Mealey
No one ever answers the phone! It’s impossible to get through to this location don’t even try!
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September 2022 by George, Just George
The kid working the counter should probably tell his friends not to mouth off to customers.Edit: Seriously, the people just hanging out in the store talking to the kids at the register have got to go.
