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November 2023 by Daniel Mimis
Friendly sales consultants made our purchase experience fast and easy.
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September 2023 by Patricia Phillips
Excellent customer service. The rep took in my car as soon as I arrived and it was back to me and washed within an hour
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September 2023 by L. Nieves
Bought a car early 2022. Car is still running great, no issues. Ruth was a sweetheart. By far, the best car buying experience we have ever had.
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July 2023 by Michelle Phillips
Ruth is amazing. She took excellent care of me. Charlie was also great. The whole place just feels like family atmosphere I love it.
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June 2023 by Nancy Hemel
I have been dealing with Ganley for years. I called to see if they could do an oil change on a Mini Cooper. The girl checked with service and she said it would be ok and they would accept the coupon! When I arrived they informed me it might cost more because it’s a Mini! I waited for over 2 hours and went outside and saw my car sitting outside! I have a messed up front rim and knew if a tire rotation was done! Of course the messed up rim was still in the same place! When I told them no tire rotation was done they informed me it was done! I spoke with the service technician, Nick, and when I asked him how did he rotate the tires he indicated from front to back! He kept telling me he did the tire rotation! I finally went to the Service Manager’s office to inform him about it! He said they did the rotation because Mini has a different wrench for removing the tires and he had a hard time removing them. I asked him how do I know they really changed the oil? He said they have video of it but really didn’t make a move to look it up! I realize they were busy that day but it should not have taken that long! The manager did not charge me but now I’m really not sure what was done to my car! I came home and lifted the hood and it was hot! It was only 5 miles away and my car should not have been so hot that a message appeared on my screen that the engine was hot and not to open the hood! I’ve never experienced anything like this at this dealership! So warning mark your tires before you get a tire rotation! I am so disappointed in Ganley Chevrolet! Plus they screwed up the lug nuts! It is all scratched up! They are black and now I will need to replace them! Plus the tire pressure was listed at 40! My car calls for 32 & 35!
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June 2023 by Alicia Willis
Ruth is amazing and will definitely be back she helped me tremendously
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May 2023 by Mike Holtz
I had an excellent experience at the dealership. My salesman Joshua was very nice and never let up until we found the right vehicle for me. He was great, customer service skills blew the roof of the bldg. I would highly recommend Joshua and Ruth the finance lady to anyone who needs a vehicle. Thank you both from the bottom of my heart!!! I'm enjoying my new 2017 Ford Escape and couldn't have done it without you!!!
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May 2023 by Javier Martinez
Had great experience buying a car at Ken Ganley Chevrolet in brookpark. Thanks JP Johns for all your help and your patience and got the car I wanted
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February 2023 by Carol Stacy
I just bought my second SUV from these folks and I am very happy with it. I specifically asked for the salesman I bought my first vehicle from (Al Reinhard). There is no haggling here, you get their best price up front. It was a good experience start to finish. I went in knowing what I wanted and took my vehicle the same day. Their service department is also great and you can rest assured they will take good care of your vehicle after you buy it.
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February 2023 by Blessed And Highly Favored
I am very grateful for Ms. Ruth. I always have a great experience each time I purchase a vehicle from this location. She is very patient and kindhearted. And She listens and goes out of her way to in any which way she can!Ms. Ruth, Thanks for being a Blessing to our Family.
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September 2022 by Tee Smith
I bought a car October 2017 from this dealership and everything was great. I paid my car off August 2022( which was one year and a couple months early). I wasn’t aware that Ganlwy owed me money until Chase(who I financed my car through sent me a letter attached with my title). There was a Salesman name William who was very nice and courteous. He greeted me then informed me to have a seat while he let the finance department know I WAS THERE AND WHY. It was two present on 09/10/222. He said they both were with customers and it would be a little bit before one could help me. Long story short, I was the only African American person there besides William and one of Salesman. I was there total one hour and forty-five minutes. Both finance people had BEEN DONE WITH customers they were helping. I decided to go to bathroom which required me to pass by both offices. One was doing NOTHING AT THE DESK. Other hurried and walked out as I was passing. I feel as though I was discriminated against, THERE WAS NO REASON NEITHER ONE COULD’VE HELPED ME AT THAT TIME when the dealership on had two people inside. I HEADED OUT THE DOOR and again William took my name and number and said either of them would call me and sorry for my inconvenience because HE KNOWS I HAD PATIENTLY WAITED.
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September 2022 by Ronnie Thibodeaux
This will be my 5th truck from them. Nothing was wrong with the others I was getting close to 100,000 mile. I told Ruth what I was looking for, and she called me when she got just what I was looking for. She is a no bs type of person and will go out of her way to get you the best deal and best price. I love that lady,
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August 2022 by Glenn Higgins
They were very nice and extremely friendly and helpful, and I would recommend them to anyone, they made the car buying experience seam easy and gave me some very good advice for the future, I'm glad to be a Ganley auto family member, kudos to the people who made it happen todayThank youGanley of Brookpark Ohio
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August 2022 by Kristin Bucce
Bought another car from Ruth she was Amazing and found us the perfect fit. Always gets us what were looking for. This is the 3rd and definitely won't be the last. She's the Best!!
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August 2022 by jonas reed
Just bought another car from Ruth. She found exactly what l was looking for and Always does. She cares about you and isn't like other salesperson. I'll definitely be back in the future.
