Hertz Car Rental - Parma - Brookpark HLE
Car RentalHours:
5411 Brookpark Rd, Parma OH 44129 Hours
About Hertz Car Rental - Parma - Brookpark HLE
Hertz Car Rental - Parma - Brookpark Road offers a convenient and wide selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. Customers appreciate the friendly and professional staff, with some reviews highlighting exceptional service from employees who go the extra mile, such as following customers to drop off personal cars or assisting with special circumstances. The team is often praised for their helpful attitude, courteousness, and quick response to issues like vehicle breakdowns or delays. Several customers mention feeling comfortable and well-assisted during their rentals, with staff offering plenty of vehicle options to suit individual needs. The location is seen as a good alternative to airport rentals, providing a more convenient pick-up experience, though some note minor inconveniences such as limited after-hours drop-off options and vehicles that may need repairs. Overall, the staff's dedication and the variety of vehicles available create a positive rental experience, with customers recommending the location for its service and ease of use. Despite some comments on interior aesthetics and vehicle condition, the consistent theme is a helpful, friendly team committed to customer satisfaction.
Most Recent Reviews
October 2025
Rental was clean, had low miles and the staff was very friendly.
October 2025
I've used this location about 3 times now. They have the cars I like to drive and the manager was on top of everything. She could multitask better than most people in this world and it kept the people moving in and out of the store.
September 2025
They were nice had no problem. I will rent another car from them. The car ran great no issues at all…Thank You hertz.
More Comments(155)
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