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February 2024 by Joe
It's like they want to take as long as possible, and then take even longer
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February 2024 by Kristina Havens
My husband and I have our personal accounts and our joint account with Huntington. He started a new job and needed his account and routing number to get his check direct deposited. We know that we can access this information through the app but his job wanted the documents from the bank. He went in January 13 about 45 minutes before they closed to get the information. He was routing if he had gotten paid and come to find out they didn’t put the correct routing number down on the document. It wasn’t his personal account nor our joint account number !! Now we have to wait for his paycheck because of someone else’s mistake. Yes we should have double checked it, but at the end of the day we expect to be able to get our information accurately the first time. Being a single income family that lives paycheck to paycheck like most other Americans, this really puts us in a bind! The guy that helped us today was apologetic and thorough to ensure that we got the correct information. At this point this is for our records. We don’t know if this was because of the other tellers negligence or for other reasons. When I said that I wanted to report this person, we were told that they no longer work at that branch. I hope this finds the right person because that teller does not need to be a teller at all !
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December 2023 by Brian
Slowest location around. Three tellers and the rest of the office is doing nothing while the line is practically out the door. Also no parking whatsoever
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December 2023 by RICK Beran
Staff was very helpful
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October 2023 by Bernadette Gleason
Don't ever bank with them they close your account for nothing
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October 2023 by Tavon Horn
Refuses to answer phone during business hours as this comment was posted at 11am
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July 2023 by Julia Grauel
Close too early. Don't stay open til 6pm on Fridays anymore. Not likely they will as average Joes don't seem to be the parent company's target audience anymore. ?
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February 2023 by Olha
The bank doesn’t say about days off!(
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February 2023 by Oleg M
Avoid this branch if you can!They used to have branches in every Giant Eagle, which was extremely convenient. First they reduced hours, then closed all GE branches, and now this one is the only one left in the Parma area. Every time I come here I end up waiting 20-30 in line to see a teller! Drive-thru is worse, especially if there are any cars in line already. Like another reviewer mentioned, DT tellers don't acknowledge you or respond right away. Open more branches, or I'm switching to Citizen Bank - they have branches on every major road in Parma.
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November 2022 by sandy Eberling
Ugh, i swear every other time i come with a big amount , i get the "new girl" ? ? and always takes forever.Other times its great, very fast,
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July 2022 by Lisa Clodfelder
Terrible drive thru service- no customer service, they don’t even check in to let you know they’ll be right with you.
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June 2022 by L N
Went to get something notarized. The clerk was eating. She said something and I said "I can't understand you." She had to cover her mouth to talk to me. That's gross and unprofessional. But I got my document notarized. Take your breaks in a private area please.
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June 2022 by Kristy McFeely
The staff is always super friendly and helpful when I go inside. Never had an issue.
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February 2022 by Jay Kevin
The staff is great
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October 2021 by Joe Cort
Shana Hindley our mortgage loan officer did a fantastic job helping through the entire process and maintained constant contact! Thanks Shana!
