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February 2024 by Dalysa Cintron
I had a great experience here doing my taxes. I will always come back here to get my taxes done.
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February 2024 by Asia Mague
If I can give a 0 I would staff phone service bud horrible I came very respectful at these 2 young ladies just to get disrespected and hung up on. Maybe I was asking to many questions but it doesn't give the rights to hand up on someone like that I was trying to get a better understanding I will never use they service again
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April 2023 by Mili R.
One star is too much. The person who made my appointment lied to me when I requested my appointment with Karen, who has been doing my taxes for the last 4 years. They told me that she doesn't work for JH anymore, but Darrell told me that Karen works in JH at Walmart. I went to see Darrell, he told me to come back in 2 days with my ID to pay the $150 and to pick up my papers but when I came back he wasn't there. Cynthia tried to help me, she said that Darrell overcharged me over $500 and that he had placed some kind of security in the payment.I called the office to ask for Darrell and the woman who answered me told me that she was going to speak with her boss about my case and promised me that she or him would call me back but no one from JH ever called me back. After many attempts, I found Darrell at JH at Walmart on Brookpark Rd. At that time, Darrell wanted to charge me $800. In the past years, JH has charged me $80-$120 at the most. Trying to file my taxes with JH was a nightmare this year, from the lying person who first answered the phone to Darrell who obviously thought that he is the only person in town who can file my income taxes. Very disappointed of JH and wouldn't recommend them to anyone. Cynthia said that what Darrell is charging me isn't right and because of this she offered to fill my taxes for me for free on her own, on the side.
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April 2023 by Lydia Juchnowski
When I first initially made my appointment, I told the man that I needed a Tuesday appointment but he still put my appointment on Monday. Well I had to reschedule and thank God I called back because it seems that I missed the Monday appointment due to his scheduling. thankfully, I was able to reschedule for another later in the week, all good!
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April 2023 by Matt Price
Easy, fast and friendly service.
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March 2023 by Kellianne Starr
Painless, no stress, get it done, go home tax service. What more could you ask for? A little less than an hour of my time, and I can resume my life. Thank you! (I hate taxes!) :)
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March 2023 by Bob Stevens
Dena was great to work with. The Staff is so friendly and helpful.
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March 2023 by Joe Rivera
I been loyal with this business since 30year n I never experienced a selfish greedy company like this 1
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March 2023 by Phil Atkinson
Quick and fast. Very professional. Thank you.
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May 2022 by Dreama Johnson
KarenIs always friendly , professional as well as very through.
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April 2022 by Peter Chang
Karen is very kind to her clint and very professional. I definitely will come back for my tax services.
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March 2022 by David Howe
This is my second year at this location. Very pleased, always very respectful and help me with all my questions. Definitely recommend this location to others
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March 2022 by Keith bones
It's a lot better than H&R Block Jackson Hewitt more polite courtesy
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May 2021 by Debra Spangler
Fast and efficient. They were very friendly and accommodating
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April 2021 by Trisha Podmore
The staff at the Snow Rd location are amazing! We have gone there for the last few years and always feel welcome. They listen to their customers and help to find a solution to problems very quickly. I highly recommend going there. Great job to those that work there!!
