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March 2024 by Thomas Janezic
Always the freshest sub nice clean place friendly staff
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March 2024 by Dawud M
This is my 2nd submitted review of this great restaurant. You're greeted immediately upon entering this establishment and asked your order. Our order was taken, and the staff was patient and made sure it was what we orderedAfter receiving our food, it was great really better than what we expected.As a matter of fact, it was the best we've had from Jersey Mike's
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January 2024 by William Carroll
I like it when Antwon makes my sandwiches. Great guy, great personality and asset.
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January 2024 by Grace W
staff was incredible, food was great. jersey mikes never fails but this location somehow surpasses them
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January 2024 by Jennifer Mayes
Ordered online and picked up. Ppl making the sandwiches were so nice and made small talk about how good my sandwich looked etc. I don't need to comment on the food cause jersey Mike's is always the best cold sub shop in my
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January 2024 by Mary Alexandru
I visited today to buy some sandwiches and I waited 30 minutes in line for some extremely rude employees. When the employee was finished adding just my meat and cheese the register employee was screaming at me to pay and was extremely rude. I politely told her that my sandwiches weren't finished and when they were done I would pay. Once my sandwiches were finished she tried to charge me for 3 instead of 2. When I told her to take one off she was very rude and obnoxious. She finally adjusted my order and snatched my card out of my hand and abruptly inserted my card with her attitude. She kept speaking to me in a rude tone, so I told her nicely to be nice to me since I am only a customer that she is paid to serve. Which she got offended by and told me to get out since I was being a rude customer. Keep in mind I did nothing but tell her to be nice. I went back into my car to see my bank information that she had charged me and not given me my subsI went back in to confront them which they did refund me, but not fully. Which I then again had to go back in and ask for my full money back, since what they did was not fair, especially to a customer and this business. Which they all continued to scream and shout at me. If you want to be treated with no resepect I would recommend coming to this location. I used to come to jersey Mike's pretty often but after experiencing this type of behavior from these people, they have officially lost me as a customer. This is not how you treat a customer or anyone in general.
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January 2024 by Andy
Retracted previous review. I gave Jersey Mike's another chance, and the previous issue seems fixed. Keep making amazing subs! ?
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December 2023 by Phillip Henderson
We love Jersey Mikes. I have tried most of the subs and have not been disappointed.Every store I go into has an incredibly friendly staff that is always smiling. Even when the lunch rush is on, you are greeted with a "hello welcome to Jersey Mikes".For employees to stop in the middle of a chaotic day and greet you speaks volumes to the business.We can't wait for the Wadsworth store to open since it's close to home.
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December 2023 by STEVE L
Ordered 3 subs. No vinegar n oil on either. Third had 4 times the amount of mayo on it. Bread was hard and no extra bacon for the BLT. so 30 bucks down the drain . Thanks Jersey Mike's. How about a refund?????
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December 2023 by A Google User
Awesome food! The tall man and woman that were working were really friendly and worked with a great sense of urgency.
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October 2023 by Andrew Berzinskas
Chef was extremely rude. This was earlier this year. I was looking at the menu, and I take time in making decisions. I don't recall exactly what he said, but it was something along the line of "You're in here all the time, it's not that hard." That's how you treat repeat customers? I tried to get his supervisor's name and he wouldn't even give me the information. I even went so far as to call the store and they wouldn't answer. I hope that he got fired.I have never felt so disrespected in a restaurant in my life. Jersey Mike's subs are top notch, but wow, your management needs some basic customer service interaction training. I confronted him on the rude comment he made when he walked to the back, and I had to tear a half-genuine apology out of him. I loved Jersey Mike's until this experience, and I hope someone at the regional level sees this and realizes some work needs to be done.Honestly, your chef lost my business. I know he doesn't care, but your GM's, RM's, VP, CEO will care. If this happens at one location, it can and is probably happening at other locations.Thoroughly disappointed. Haven't been back to any Jersey Mike's since✌️
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October 2023 by robert bantly
Rude worker that wouldn't check to see if the pickup order was ready. She just snapped that "they were early". I waited for a bit only to find that the meal was sitting there the whole time.Not the first time I've seen her be toxic at this location, she needs to find a new job with a little less customer interaction.
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October 2023 by Michael Khalil
This Jersey Mike's is my go-to spot! Always fresh, and delicious. Anna is always super friendly and rocks the grill! They’re lucky to have her
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September 2023 by VADIAT -Official VADIAT Death Metal-USA
Antone or whatever the cook at this location is a super friendly guy who made a great sandwich. It’s Employee’s like him that keeps business running, he went out of his way to make us comfortable while we waited and gave us sub cards towards our next visit. Hope we got his name right? He definitely deserves a promotion Jersey Mike’s would be crazy to loose him .
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September 2023 by Brian Smith
Horrible! Waiting to place an order, this other customer and I were asked to stand by the “place order sign” which neither of us saw, but the worker point the sign out as if she was irritated. Ok, we can’t help what we did not see. The customer I stood with made a comment about their rules and a guy working said “what rules, we’re busy. That’s it!” After that customer received his food and left the 3 workers ranted on very unprofessionally about his comment and how we didn’t read their sign, etc,. I thought “I’m still standing here, can you at least wait until I leave to bad-mouth us”.. but I didn’t say a word. Unlike them I handled myself with class. First time there, and last time. Very poor/horrible customer service!
