The Jewel House is a family business offering well-crafted engagement rings, bridal jewelry, necklaces, pendants, earrings, bracelets, and watches. They specialize in diamond and gemstone jewelry, with all custom work and repairs done onsite. Customers come from all over Northeast Ohio, with many relationships spanning decades. Reviews highlight excellent customer service and quality of work. Customers report being treated very well, even for minor needs like adjusting watch links or changing a battery. The staff is described as very friendly, knowledgeable, honest, and aiming to please. Repair work, such as cleaning, resizing, and fixing rings, is noted for making items look brand new and holding up very well over time. The business is praised for offering great deals, matching prices, and providing good value without sales pressure. They are known for being terrific and incredible. It should be noted that while service is excellent, repairs can sometimes require a bit of patience and are not always the fastest. The Jewel House has become synonymous with quality, service, and trust for its customers.
I came in today for the first time to fix my daughter's earing. They got it fixed in 5 minutes and didn't want to charge me since it was minor. Excellent service. I would recommend this place.
February 2024
They cleaned, resized and repaired 2 rings for me. They came back looking brand new. I was very pleased with the work they did and hope to give them more business in the future. It's been about a year and the work has held up very well.
January 2024
Went for adjustment of watch links, very friendly service, super quick turnaround and knowledgeable, I will continue to do business with them and I recommended them for your jewelry needs as well..
