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November 2024 by Sage and roses
Not a great Sephora. Full of children and they don’t take Sephora credit card, also a particular employee had quite the attitude
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June 2024 by Alla Kramarchuk
Amazing products
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March 2024 by Jen Windsor
Don't have half the stuff a normal sephora does. Don't waste your time.
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February 2024 by nancy sutter
Sephora at Parma is my go to store. Marina is wonderful. Very friendly and helpful.
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December 2023 by Sofia DiGeronimo
i came in expecting a lot. not what i got. a little after i walked in the store, one of the employees came up behind me and asked if i needed a bag for “all my stuff” (i had one thing in my hand.) i said no, and then she continued following me around the store. i walked back and forth to both sides of the store and wherever i went, she followed. her and another employee kept making pretend conversations, while they were really just spying on me. i don’t know what they thought i was doing. i was just shopping! made me very uncomfortable and i didn’t end up buying anything. very disappointed and will NOT be coming back any time soon
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November 2023 by Jaliyah Louthan
I love having a Sephora so close and I have no bad feelings for the shop itself, but when I came in on 11/12 in the afternoon, one worker in particular was in my space and standing over me when I was trying to look at product and it made me very uncomfortable so I left because I just didn’t feel that was proper retail etiquette. I understand retail and asking if I need help but I did say no because I know a lot, but instead she stood over me. The people I was with wouldn’t even stay in the store with me because they were uncomfortable. I would return again but I honestly might not go in if she is working.
Edit 12/28
Worst. Business’s EVER. You will absolutely never get my money and if I’m ever treated that way by your employees again I will report you.
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November 2023 by Kelsie Rees
Love it! It’s close to my home and it’s the best!
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August 2023 by Jodi DP
The rudest employees I have ever come across. There is one in particular that makes me feel very uncomfortable. I love Sephora but the employees at this location prevent me from going to shop there.
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August 2023 by Shanon Malloy
Sales are good and Tatianawas so helpful . She answered all my questions and helped me find everything I was looking for . Her product knowledge was top notch . She didn’t follow me around or hover either . I definitely recommend .
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July 2023 by John Yako
Didn’t appreciate the workers who lied in my face about a product they had and didn’twant to give or sell it to me. The workers who worked on July 5 at 2:30 pm were rude and not helpful at all
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June 2023 by A Anthony
Morgan had exceptional service! I came in looking for the Laneige facial cleanser and they were all out to my disappointment. However, Morgan offered me a sample as well as three other samples of cleansers I’ve been wanting to try! Which I didn’t even know you could sample cleansers. She also let me know I could get it ordered and shipped for free. She was a sweetheart and I really appreciated her help. I’m guessing she must be a supervisor or something. If not that’s what it’s giving….?
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March 2023 by manny 114
I had a specific employee give me a difficult time while checking out. Will never return to this location.
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March 2023 by Marlon Brown
The only place I go for fragrance! Theresa and her staff are fabulous!!!
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March 2023 by Curtis Eldridge
Customer service is good
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January 2023 by Sydnee Mercurio
I left a review on this place ONCE BEFORE. Im now using a friends account to use another. We were here just looking around shopping and some lady who works here shes older was following us around and acting like we were stealing. Sorry, but we are two working women who would never steal. The first time I felt harassed by a worker and once again I feel the same, she was questioning us as we were leaving. Everyone that works here is so unprofessional and they will absolutely never get my money. Who wants to walk in somewhere and shop around just to feel harassed every time they enter somewhere. You guys absolutely suck. If I could give this place 0 stars I would.
