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November 2023 by Antoinette Willis
I never have any issues coming to this business. Always a great service, making sure my car is fine tuned and running in the best shape.
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November 2023 by Peter Step
My vehicle has seen better days, but it’s a work van!It needed much more “tlc” than I’ve been giving and I needed an oil change.Take 5 took care of me!They gave me a water while I was waiting and told me they would be right with me.Promptly they did and I was good to go…Prices were fair and reasonable…
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November 2023 by Kevin Morales
Never going back to this place again, taking my business somewhere else. The guy who did the service didn’t even bother to check something as simple as tire pressure. Been coming to this place a lot and now just lost a customer. Thanks to a bad service.
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November 2023 by Tyler Lobdell
Prices have gotten expensive to the point of having to save up for a month before going to Take 5. At the location I went to which was usually polite and quick, a younger employee was barking at the other who usually takes care of my car, speaking super fast and frantically running around. The manager was sitting in his car in the parking lot.Usually I enjoy the convenience, but corporate’s model is falling apart.
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November 2023 by Zachary Robert Deems
Usually enjoy the speed and convenience of take 5. Unfortunately last time I went they snapped the head of my skid plate mounting bolt and refused to continue work. Understand accidents happen and they didn't feel comfortable working on it but sucked leaving there with a broken bolt and still need my oil changed.
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November 2023 by Laura Brown
Great experience! Very quick and professional and I appreciated their approach to working with customers. I would 100% recommend this service location for your oil change needs. AJ is a wonderful technician and very approachable. Great service.Services: Air & cabin filter replacement
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November 2023 by Paul bidica
They promise a certain price for oil change and after 20 min of waisting my time, rebooting their computer, putting their coats on they tell me they don’t have the oil the promised in stock only the more expensive oil. Of course they don’t wanna honor their promise. Absolute garbage location and franchise! Stay away!
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November 2023 by Megan Mehalko
The most friendly and professional quick oil change I’ve ever received. As a women, getting your car serviced can be intimidating becuz of the stigma around women not being as knowledgeable about cars. I didn’t feel intimidated at all here. I felt welcomed, taken care of, and not over sold.Services: Air & cabin filter replacement
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October 2023 by aaron blankenship
I've had fast and dependable service from this particular take 5 every time. They go on above and beyond what is expected of an oil change. Sometimes there's a line around the building, but I've never waited more than 15 minutes to get in the building and out. The Staff is fast and polite, While the manager does not mind giving you a heads up on a few things about your car in the meantime.
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October 2023 by Moe Odetallah
Been going to this location for years since before it was a Take 5. Never had an issue until my last oil change visit. Bay mechanic yelled at me claiming I was entering too fast? So I slowed down. Then he held up both hands for me to stop. So I stopped, then he shook his head in frustration and told me to move up more. We had a short back and forth, but I chose the higher path and apologized. During my oil change they informed me 2 of the screws were stripped. I’ve only been going here for my oil change and I don’t work on my own car, so obviously it was stripped here. Then when they finally went to fill my tires, he claimed he couldn’t get one of the valves open. I was able to remove it with a rag and 2 fingers shortly after. I also checked my air pressure and they were filled below the tires recommended PSI. Probably my last time going to a Take 5. Can’t risk damage to my vehicle because someone was having a bad day.
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September 2023 by Steven R.
Hands down, always the best service..polite employees...very thorough! I like the fact that they offer a veterans 25% off!
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September 2023 by Aneta A.
The worst customer service I have ever experienced. I came in to change my sons oil and left in tears. A man named Sean was degrading , rude I was just in shock to the things he was saying to me. I hope the owner can watch a video of how I was treated. I asked to speak with the manager and I was told that he Sean was the manager. At the end I just said I would like to take my car somewhere else for my oil change . Sean stated you can't I already drained your oil. I had no choice but to get my oil changed there. So before anyone discussed pricing with me my oil was already drained therefore forcing me to get my oil changed at this location.My previous oil change on my sons car was done at take five in Strongsville wonderful customer service had no issues. And coming to this take five in Parma was just devastating.this place does not even deserve a one star review.
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September 2023 by Matt I.
Sean was great. He diagnosed my car. was very thorough and gave me my best experience at a Take 5 in the 7 years I've been using them. I would highly recommend coming to see Sean for any of your car needs for service.
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July 2023 by Vanity Smurf
I like that Take 5 is open early, but that's about it. Expensive.Took longer than I wanted and the tech didn't know how to quickly reset my oil change reminder. I had taken 2 years off from going to Take 5 and maybe I'll take another break.
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July 2023 by Hilliary D'Onofrio
Do yourself a favor and stay away from this place. $140 for an oil change and filter on a 2018 equinox is absurd.Service: Oil change
