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July 2023 by Bonnie Catherine Pettersson
2.4 rating was earned! Teller (Cayla Williams) on a personal call. Told us about it at the desk. Told us we’d have to wait when the call picked up again because she was on hold. Didn’t know how to do wire transfer and and she lied about what she told my dad on the phone and frankly, who wouldn’t be angry when the institution you allow the privilege of using your money lies to you. This was an outrage. Disgusting. They should also refrain from calling people names.They are “employee first, customer last” as you may not finish what you are saying because they need to tell you that they made you come to the branch today for nothing. Simply because they misled you on the phone earlier.
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April 2023 by Elijah S.
US Bank is a multi billion corporation but can't afford to update computers for their staff. The PCs keep crashing, thus the wait time is ridiculous. US Bank: you have too much strong competition out there to be delivering such poor service.I have since pulled out most of my cash from there.
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July 2022 by Nicholas Trybucki
If you want to go to an ATM that you deposit cash into, the machine starts to make a bunch of weird noises, and than gives you an error message without depositing the money into your account come here!
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July 2022 by Vincent Pierce
Very quick service and very friendly people
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September 2021 by Amp
Very slow. 30 minute wait one person was in front me.
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March 2021 by Amp B
Very slow. 30 minute wait one person was in front me.
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January 2021 by Status Ink
Slowwwwww service..went twice due to how slow they are and next day just as slow...
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December 2020 by Kristina Fougerousse
They froze my account then closed it with $895 in it claim I had nothing in it they owe me $895 dollars but when I called the main number they hung up on me I will not recommend doing businesses with u.s bank anywhere.
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June 2020 by Rich Smith
Great service
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January 2020 by Sheila Palidar
Nataliya was very kind and patient and understanding for opening up my daughter's first bank account this is the place to come.
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December 2019 by Madi W
I had a 10:00 appointment to speak with Mariyln. I got there at 9:55. At 10:30 I finally left. Ridiculous!
