Farrow East Harley-Davidson is America's Oldest Harley Dealer, known as more than just a bike shop. It is described as a family eager to share passion, expertise, ideas, and stories. The dealership offers bikes, parts, motor clothes, and a place to learn the ropes. It is built from a legacy of quality, community, and adventure. Customers consistently report a great experience, highly recommending the dealership. The staff is noted as extremely friendly, engaging, knowledgeable, attentive, and incredibly helpful, often going out of their way and the extra mile. Service is exceptional, even years after a sale, with efficient repairs and a team that provides great education and expertise. Many customers are very pleased, stating they will always buy from Farrow and that it is well worth a long drive. The overall sentiment is of a five-star dealership where everyone is treated well, making it a great place to be part of the family.
Very impressed, as I walked I was immediately greeted by a friendly women at the front desk and a little later I was helped by Mike who was friendly and not pushy at all. Definitely will be returning here in the future!
October 2024
I've purchased two bikes from Farrow, one at the old downtown location and one at east. Just a great dealership. Bought my latest bike last week. John Vargo is just fantastic. He came in on his day off to complete delivery of my bike. They treat you well. I will always buy from Farrow.
October 2024
John and the other staff were incredibly helpful. We reached an agreement on a trade price and the price of my new purchase over the phone. I was very pleased with my purchase and the service I received. This was my second time doing business with them, and it was well worth the 175-mile drive. Thank you very much.
