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July 2024 by Peter Champoux
Very personable guy named Joe towed my mother's Prius and knew exactly where to find the hook in the trunk for towing this type of car. Very quickly got there within 15 minutes of calling AAA. Said he was happy to help people on a holiday. Fourth of July. I would hire him in a minute to work for me
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May 2024 by Gutenberg Author Services
I've had 6 of these guys come out to work on my car after calling AAA over a period of roughly one year, for two different vehicles, and between the six of them they've resolved zero issues. Every single time, a guy shows up, does absolutely nothing, and then leaves after just a few minutes-- in several cases leaving me with a car that doesn't even start. They always sound extremely rushed and anxious to get on to the next job-- one guy even left 2 minutes after arriving without telling me, and I had to call AAA for 2 hours to find out where he went (he literally just left and never came back). It's not just bad employees, it's bad management and a bad company. Avoid at all costs.
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May 2024 by Holly Lamb
Elite has now completed repairs on two of our vehicles within the past year and we are very happy with the work they did. Not only were they able to get us in quickly, but they also remedied both issues at a rate that was more than fair. Would highly recommend them!
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May 2024 by Bill Sharp
Elite transportation driver did a great job for us. I have an all wheel drive BMW that needed towed. The driver was very experienced with this BMW needed a flatbed being that the car sits low and being AWD.
Fast high quality service.
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April 2024 by Valerie schmidt
I had to have my car towed, after a 13 hr shift at the Medical Center. I was being safe by towing, not sure of the problem. (Hoping just a fluid issue). It was freezing that morning. Von came ahead of time, and at least took a look. (AAA doesn’t do fluids…no judgement). He then, asked if I would like to get warm in the truck. Even opening then door for me when he was there. I have a specialty kind of car and he knew that not every place could help me. He towed me to the referred place and, yes, they had no specialists. We then towed to a specialized dealer and he still waited to make sure I wasn’t going to be left alone. Great conversation, smart man, but most importantly, honest. Thank you Von. You are a credit to your profession. I also let that dealership know how great you were, and they made note for future reference.
Sincerely,
Valerie Schmidt
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April 2024 by Dane Sale
I had a young kid come out and he asked about parking and I said that there was a spot that he could pull my truck into and he asked if there's cars on either side of it and I said there's grass on one side of it so if you got a little leeway there and then he proceeded to tell me that he's not allowed to pull in the grass and I tell him that I'm on the grass we're not worrying about the grass Danny asked what was wrong with the truck I told him that the frame was right now and it needed a new starter and then he goes on to tell me that he can't tow it because of the frame he can't pull it up on his truck and then he goes on to tell me that since I use my AAA the first day to have it towed there and my sister use her AAA cuz I didn't have any calls left my sister use her trip away to have it towed back home he said he couldn't do that even though it's been over 24 hours and I pulled up the trip away website and read it to and work for word where it says there is no waiting between calls specifically on aaa's website then he calls his boss and she says whatever and then he hops in his truck and just leaves
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March 2024 by Connor Young
Very Professional company and good service. I had the pleasure of working with Luther who updated me every 3 days on the repairs and worked with my insurance company.
Outstanding service at a fair price!
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March 2024 by Tyler Perry
Ron did a fantastic and quick job. It took me two hours from call to finish to get back on the road. I can’t thank him enough!
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January 2024 by elleigh olson
Shawn towed my car for me today and he was an absolute delight. Fantastic experience!! Thank you Shawn!!
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January 2024 by Robbie Black
Chris did a great job towing my car! He was a great communicator, worked efficiently, and was very flexible to my needs. Give this man a raise ASAP
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December 2023 by D Authorized representative
Shawn Jones towed my vehicle today and was more than professional and I appreciated the smile and concern THANK YOU SIR give him a raise!
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September 2023 by CJ M
*****:- He asked me if I FELT safe and tried to calm me down.-He was there 15 mins before he said he would be.-He was fast and efficient.-He made sure the spare was safe and aired properly before he let me pull off.Phenomenal service and customer service! Thank you *****.
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September 2023 by III Dimension
Joseph meeker got my car to it’s destination and provided a ride. Friendly and professional! I will definitely go with this company again!
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September 2023 by Megan O'Brien
Highly recommend. Towed my car with care (getting it out of a tight squeeze in the garage).
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September 2023 by Cole Dabney
Had a blow out and no spare on the highway so needed a tow. Requested roadside assistance through my manufacturer and not 5mins later Melissa gave me a call to let me know exactly when she would be there. She arrived right on time and was very friendly and efficient! Couldnt ask for anything more she was great.
