United States Postal Service
Post Offices,
Shipping CentersHours:
175 E Broad St, Pataskala OH 43062 Hours
About United States Postal Service
The United States Postal Service location at 175 E Broad St provides secure, reliable, and affordable mail and package delivery, offering walk-in passport services. Reviews indicate the staff is often friendly and can go above and beyond, with specific employees praised for being amazingly helpful, thorough, kind, and for making processes a breeze. There are accounts of staff providing exceptional customer service, such as personally locating a delayed package, staying late after scheduled hours to complete a passport application, and taking care of a misdelivered package the same day. However, the location can face challenges, including being understaffed, which sometimes prevents accommodating walk-ins during designated hours. A recurring complaint notes significant and frustrating issues with a specific mail delivery driver in a local community, where packages and letters are frequently dropped at incorrect addresses over a long period. Overall, this Post Office is committed to serving the local community, with staff members frequently demonstrating kindness and a willingness to help, though service consistency can vary.
Most Recent Reviews
May 2025
I love Charlie he usually is the one to answer the phones and is always pretty helpful. Plus, this post office never messes up my deliveries, it’s usually Columbus lol. Keep working hard Pataskala folks!
May 2025
We had an appointment to get our passports for our whole family. Amy was nothing short of amazing! So helpful, thorough and friendly! Thank you for easing our minds and making the process such a breeze!
February 2025
I had a delivery that went to the wrong address and they took care of it same day. Best service i could ask for as it was all baby stuff in the packages we would've never seen
More Comments(53)
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