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“Every time I've gone into this bank the tellers are enthusiastic and extremely kind. Always willing to help and never fail to ask if there's anything else I need. I know when I walk in I'm going to get great customer service.”
“I am a long-time customer of GenoaBank!Over the years, I have had only fabulous experiences banking with them, no matter my financial status.This bank is friendly, personal and I highly recommend!”
“I had a great experience at this branch. My bank card information was compromised and there were unauthorized charges on my account. Ethan was incredibly helpful, patient, and professional throughout the whole process. He took the time to explain everything clearly, helped me start the dispute to get my money refunded, and assisted me in getting a replacement card right away.
Thank you, Ethan, for your excellent customer service and support during a stressful situation. I truly appreciate the help!”
“I have had such an amazing experience here as far as service when getting my loans!! Amanda Mc Cormick is AMAZING she goes above and beyond to make things happen!!! I have taken my son to see her and she has helped him as well would HIGHLY recommend her for any loan needs”
“Ryan and Tom have been a great help in assiting me with making sure i am on the right path. Sometimes they will challenege my thinking, but thats what I would expect from a good adviser. I would recommended taking the time to sit down to hear what they have to say.”
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“Andrea was very helpful. I came in to get a cashier's cheque made and she helped me open a new bank account as well since the location is so convenient. I was able to complete everything in no-time. Appreciate the help of everyone in the bank.”