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September 2025 by Mikayla Stokes
Annmarie REALLY knows what she’s doing! The whole experience was lovely and I’ll definitely be back!
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July 2024 by Marykate Clancy
Stylist: Mya was my stylist, when I went to the salon for the first time. My hair was completely ruined by another stylist at another salon. Mya took the time to look at my hair and try and find the best result for me to look my best. And it look amazing after. I had a nice experience with all the staff as well. The first photo was the before where you can see a huge hole in my hair and after was the finished result. I have since gone back many times for many services. This salon great and I would recommend to many.
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April 2024 by Wendy Youmans
If you are looking for an esthetician to provide waxing, facials, or massage services look no further. I have had amazing results with Emma. She is very knowledgeable and professional. I always enjoy my services with her. I also have had excellent experiences with the Cosmetic Rejuvenation Center. Thank you Emma for your continued expertise on keeping my skin beautiful.
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April 2024 by Beautiful Gem
Do NOT book with Emma for any body polishes, body scrubs, or facials. She is not sanitary. I had a body polish done by Emma in which she NEVER washed her hands with soap and water before starting my service upon walking in the room and on top of it SHE NEVER used gloves the entire time while doing my body polish. WHO DOES THAT? I was completely disgusted that she would think it's ok to walk into a room from being on your germy cellphone to rubbing your nasty hands all over my body which could have given me an infection. I will never return to Santos again which is sad because I've been a long term client for years. She also had my room super cold knowing I was going to be cold after coming out of the sauna going from 101 degrees to 60 in the room. Seeing how nasty she was I wouldn't even put it past her that she didn't disinfect or clean the sauna prior to me getting in to kill germs. Smh. Emma needs to be retrained on infectious disease prevention 101 and realize she can get the company in serious legal issues with her actions. That was my first time going to Emma because my regular Esthetician at Santos was off for that day but I've heard other clients complain about her using her bare hands for facials as well which is disgusting. Emma made my spa experience feel cheap and dirty rather than clean and luxurious. You should never treat a client that way or handle their skin irresponsibly. Do better Emma
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April 2024 by Me L
I loved this salon but now can’t recommend. I have a “no go back” policy to any place that charges unreasonably like this. . My service was 250 so they are charging me half because I am sick maybe Covid , it came on suddenly so I called 2 hrs ahead and they would rather put their other clients at risk than let you reschedule. I wanted to reschedule for next week, they said I could but they were charging me half the fee. $125 because I did the right thing and tried not to come in and infect people. When I originally said “oh ok, I guess I’ll come in then and hope I don’t get everyone sick.” She said “OKAY” I ended up cancelling anyway cause I felt bad. So they got their 125 but they just lost a client, so I hope it was worth it. I’ve never canceled before. I’m not going to pay 125 and reschedule for next week and pay them another 250, I’ll just go somewhere else. They’re not THAT good. Bad business.
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March 2024 by Silvia Ceballos
Today I had a pleasant surprise, I booked an essential facial and received a luxurious service at the Santo Salon in Pepper's Pike, Ohio.
The place is nice, great installations, professional service, I definitely recommend this place if you wish to pamper yourself. :)
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January 2024 by Jaclyn Schmidt
I’ve been coming here for years now and see Michelle for a curly girl haircut. I have lived in about 10 different cities and she is one of only two people I trust with my hair. I drive up here from VA currently once or twice a year and get my hair cut! That’s how great she is. I highly recommend her if you have curly hair! She’s given me great haircuts from short to now long as I grow it out for my wedding.
Side note: I also got my nails done here once and it was not something I’d do again. I’d recommend finding other places for that unless there is a nail tech you know is good here.
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December 2023 by Vanessa Shotts
I got a perm here. They knew the perm didn't work and perm material was expired, but charged me anyway. Then called a couple days later they called me asking if I wanted to come in again to retry it. I refused. The perm created dry breakage and damage to my hair but no curl.. very disappointed about spending $200 for nothing.
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October 2023 by Barb Banko
BEST SALON EVER!!!! Everyone there is so talented and experienced!!! My hair has never looked so good!
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September 2023 by Brady A. S.
I love Barb Banko. She is truly an artist when it comes to styling hair. I can show her a photo and she cuts, colors, and styles my hair exactly like the picture. She is warm and friendly, and I trust her to always do a fantastic job on my hair. I walk out of the salon feeling like a million bucks!
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August 2023 by Roy O.
Terrible. My son had a haircut appointment yesterday he and I were so disappointed. He came out of there crying. He also had school the next day and had to WEAR A HAT! Absolutely unacceptable!
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July 2023 by Jo C.
I have tried their Spa and it's great! The massages nd facials are fabulous! Highly recommended
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March 2023 by Brianna W.
This was my first time going to Santo Salon. I booked an appointment with a lead stylist because I've always had anxiety about getting my hair cut, thinking a lead stylist could execute what I was looking for. I asked for long layers with some light face framing. The stylist confirmed asking that I wanted loose layers. She styled my hair with a wave which hid this monstrosity. When I went to straighten my hair the next day I was shocked and cried at how uneven and chopped my chin length layer was. This is the worst haircut I have had in years. This haircut was not worth the 94 dollars I spent and I will not be coming back.
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November 2022 by Chandra F.
This salon is INSANELY overpriced for not great quality. I got an acrylic fill ($55) in which the gel top coat started peeling off 2 days after as well as a middle of the road pedicure for $47 PLUS $30 to take off and repaint with gel. Are you kidding me? That's ridiculous!Then I had my hair done by Caitlin. I was quoted $165 for a full highlight, followed by a consult where I was told it'd be about $300. Checking out the day of the appointment and they say it's $425! I was totally misled and they rape you at every chance. Very, very disappointing and I won't be back.
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September 2022 by Rachel Z.
First experience here and I loved it!! Got a facial from Nicole and she was very professional, friendly, and knowledgeable. The facility is beautiful, relaxing, and surprisingly large, but feels cozy. Definitely recommend!
