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November 2023 by Kailey G.
Decided to book this for a girls trip for my sister's birthday. After being in the room for lest than 30 minutes we both began getting covered in bites. We began looking at the cause and found a bunch of bed bugs on the bed. We immediately packed what we had and left. Excluding the bed bugs the hotel over all was not very clean there were stains on walls, blankets, and mattresses in general. We will not be returning to the facility and we advise you not to go there either
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November 2023 by Mario Stephens Sr
Worst experience ever atca wyndam hotel. I found bedbugs roaches shower head filthy shower and toilets shows signs of Black mold they make your bed without changing the sheets manager is disrespectful I showed him pictures of a bedbug I smashed he said I cut myself and put blood on the matress cover refused to refund my 5 night stay after tge 2nd night his female front desk clerk is even worse she stood by him lying about the pictures I understand they also own 2 other hotels in the same area 1 is motel 8. When I asked for corporate and owners information the manager Refused to give it to me???Safety: Rooms are not cleaned properly and the black mold is unsafe. Bedbugs and roaches are 2 of the hardest things to get rid of I would not recommend this hotel to anyone!!! EVER...
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October 2023 by Bonnie C.
I DO NOT recommend this hotel at all. They have BEDBUG! The manager refused to refund our money back for the rest of our stay that was booked for a week. He only wanted to refund one night. He started arguing with us regarding the refund and the bedbug situation! Very rude. Also, Priceline wasn't any help either never again using Priceline or ever staying at a Wyndham hotel again!!!! They don't deserve even one star zero they get a zero!
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October 2023 by larrysbmc
This hotel is DIRTY! our 1st room smelled like a wet basement. Our blankets were filthy. We only had 3 towels for 4 people and the clerk said the laundry room was locked and we couldn't have any more. We asked for a new blanket he had same excuse. Finally he gave us a new room which was better but still not clean. He was a total jerk about us wanted clean stuff and a new room. Worst stop ever!!! Don't stay here it's nasty!!! Wish I could get $$ back for the horrible experience. Definitely doesn't deserve 1 star.
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September 2023 by Sharon
Stayed here over night on 9-9-23, because all the other hotels were booked. At first glance, we were not impressed with the appearance of the outside of the hotel. We were expecting the inside to be run down, and not very clean. To our surprise, we were wrong. The rooms were clean, bathroom and shower were clean, bedding was fresh . The hotel was VERY quiet. Staff was very friendly and helpful, especially Amit Patel. I believe he is the general manager. He reminded me how to take advantage of membership points and answered all the questions I had about the rewards program. They served a continental breakfast , which I did not see, but my family members went down to get coffee and said that the area looked clean and there was a variety of food. We will definitely be staying here again.
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September 2023 by A'MyLLy0n Rodriguez
I would NEVER book here again!!!! Service is horrible. Everytime I interacted with the front guest person we were arguing back and forth. He threatened to put me out and keep my money because I was upset that he didn’t explain the pool area situation to my understanding. They literally charge an extra $15 per person just to have other people in the pool AREA even if they aren’t getting in the pool. I had to pay for my 2 year old autistic twins to swim because according to front desk I’m only allowed 4 wristbands. I have never heard of no stuff like that in my life this is not a water park. I paid extra money for nothing just to avoid getting kicked out of the pool that was not heated it was too cold the hot tub was cold and had a big dirty ring around the whole whirlpool with a bunch of hair and other things floating in it. It was a dead roach in my dresser and the other dresser was completely broken so I couldn’t put my clothes away. The cover on one of the beds was dirty and had a pissy looking ring on it. I am completely disappointed in this place all they’re worried about is taking your money and that’s it. I gave him a $60 deposit and the man wrote on the envelope I only gave him $50. The guy didn’t care about me being dissatisfied or about any of the issues I had he just wanted to hurry up and look at the room to see if something was wrong so he can keep my deposit. It was no apology no taking my info for someone to reach out to me no nothing…my birthday was ruined with all of that nonsense I paid for nothing because I didn’t even stay there after that I just came back in the am to get my things and my deposit my children didn’t get to enjoy themselves because I wasn’t letting them sleep in that nasty room and the hallways were full of paint fumes
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September 2023 by Tamra W.
We have stayed here numerous times before and always enjoyed our stay. Not this weekend! When you pay 280 for two nights the hot tub should be at least warm!!! Never any towels at pool! Every single time we went to pool had to go to desk to get towels!!! On Sunday morning couldn't even get any towels! No one was even apologizing for the inconvenience. I commented on it when checking out and was told that local people who stay there steal them. Just very disappointed
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September 2023 by Melissa See
You've gotta drive through a Burger King parking lot to find, but it is there. Plenty of parking. Stores and places to eat near by. Rooms aren't the cleanest. I wouldn't want to stay for a long period of time..but it's good for a pit stop 1 night stay. We also had our dog with us. So pet friendly for us is a plus, but leaves the cleanliness as something to be desired.Rooms: Not the cleanest. But what do you expect with a dog friendly hotel.Nearby activities: There was a chicken spot within walking distance. It's an alright spot. Kid friendly.Food & drinks: Continental breakfast was good. As usual, you should try and get there upon opening(7am) if you want the good breakfast selection.
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August 2023 by Melanie Sharp
Run the opposite way!!! Overpriced, dive!!! You can FIND MUCH better for your money!My daughter's slides were stolen while we visited the pool. They advertise they have laundry available but only have ONE washer for the entire hotel. LolThe shower had no pressure and the rooms were tiny and in dire need of an upgrade, the refrigerator was barely cold.As if this weren't bad enough they look for any reason to keep your deposit, like leaving their "linens a mess". I don't feel very comfortable with using hotel sheets & comforters because I'm aware many hotels don't wash them after each guest checks out, so I just bring my own. I MISTAKENLY assumed after being their an entire week they'd be washing the bedding anyway so instead of remaking the bed, I rolled it into a pile at the end of each bed for the housekeeper to easily grab. My deposit was taken for them having to remake both beds!!!! (In retrospect, I'm so glad I brought my own bedding! It was worth the extra $60 I paid!!)Unfortunately we paid for a week's stay in advance so we were stuck here. Do yourself a favor and try Comfort Inn across the street if you have to stay in the vicinity!
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July 2023 by David & Ailene Schultz
When asked directly the front desk person lied about the amount of people living permanently at the hotel. The question was asked a a large group of people were grilling and gathering outside on the lawn. The owners/maintenance persons were more worried about reupholstering their office chairs then making sure the property was clean and safe.When told about the mold/mildew smell in thw room, the NASTY pool and hot tub that did not even have enough water in it to filter and extreme temperature of the water, I was told that I was the only one to complain and no kind of change/compensation was offered.The windows in the room on first and second floor have no safety features or screens, they don't lock eitherEnded up having to leave because of the allergy attack from the mold and mildew. When I checked out there were no concern from the staff.Biggest waste of money.I WAS a few frequent Baymont guest, after this stay, I will never seat at a Baymont again.Rooms: Fill of mold/mildewSafety: The windows do not lock,open all the way and have no screens or safety features.
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July 2023 by Stacey Higgins
Budget friendly, staff friendly place to stay. It's close to lots of places to eat. It was clean and offered a pool, sauna, and hot tub, and gym. My son was in a baseball tournament in the area and I was able to clean his uniform at the hotel. They also had a great hot breakfast and it was free.I would come back again if I'm in the area.
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May 2023 by Nikki Seabron
Horrible stay away from this hotel the reason it’s so cheap is because it’s nasty the rooms are dirty tub looks stained and it had hair all in it the chair is stained and pointless the tv had to be a 32” the phone the had is wayyy out of date the pool I’ll give 5 stars to the hot tub I would’ve given a 5 star but it was dirty the sauna 5 stars. It had 1 towel in the pool area when asked for more instead of filling it up they put 6 towels in there really. So if I could rate this hotel it’ll definitely be a negative 10 they need to remodel really bad because everything in there is old and nasty. You’ll be better off at a motel that’ll probably be nicer. The toilet itself had urine underneath the toilet like all they did was clean the top and not around it this place is awful stay away they are not worthy of anyone’s money
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May 2023 by Abigail Turner
Whent here for a birthday party for my daughter… the pool had clumps of hair in it looked like it hadn’t been clean in a while. The hot tub and sauna were decent. Rooms were clean but very small definitely not worth the price. Front desk people were nice but manger was horrible. There was never any towels in the pool area and when the manger would bring them in he would check all the people swimming for their wrist bands. He would yell at them if they did not have them. As they would fall off with in seconds because they were not water material . And the smell was horrible!
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April 2023 by Amber Morgan
Breakfast was absolutely awful. The " hot tub " was Luke warm, the pool was freezing and the sauna wasn't even working. The halls smelled like cigarette smoke, the room was overpowered by the little plug in they had to keep the smells out. The key card hardly worked half the time.
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April 2023 by David Thornton
This Baymont is like a 4 star hotel but is rated 2 star, It is wonderful, personal is great, housekeeping is right on, the breakfast was stocked and clean, the fitness room was nice, then the POOL AREA WAS AMAZING, super big one piece hot tub with jets working, just the right temp. and they chemical it daily at about 1pm, THEN TO FIND A SAUNA HOT BOX on the corner was a surprise, sit in there and melt away the pounds, and actually lowers blood pressure. The place is point right on, The manager Amit Patel runs a nice ship. Cable tv has lots of channels and the internet is strong, Country kitchen is walking distance in same parking lot.Rooms: tv has lots of channels , strong internet, no password, beds comfy, and no bugs or mold, good sleep, bathroom is clean.Nearby activities: eating places, walmart, meijer, bp gas station, burger king , taco bell, cracker barrel in walking distanceSafety: all doors are working and locking, parking lot is well lit, and there are no strangers walking around , THEY ALSO HAVE ABOUT 20 CAMERAS WATCHING EVERYWHERE.Walkability: Cracker barrel and burger king in the same parking lot, then there is taco bell and walmart within walking.Food & drinks: vending machines for drinks and snacks, ALL WORKINGNoteworthy details: the pool and hot tub and sauna, BIG BIG GREAT STUFF
