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March 2024 by Nadina Ferguson
I asked and paid for an extra shot in my carmal marvel, and I either didn't receive it or they tried to reuse the grounds.Of course, I went to the drive-thru and didn't taste it until I was too far away to take it back.This wasn't the first time this had happened at that location.If people are paying more than $7 for a coffee, it should be what they asked for.If you want to stay in business, do not cut corners .
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February 2024 by Nathaniel Terry
Waited fifteen minutes for service in the drive through before parking and walking in. Found one employee only able to try and keep up with walk ins. I left. Wasn't going to wait fifteen more minutes for a drink.
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December 2023 by justin miller
Biggby coffee is a nice little place to get a little caffeine boost. They are about on par with Starbucks as far as quality, and my favorite part is a lot of their drinks are pretty basic and not overly sweet. When I get coffee, I prefer it to taste like coffee and not some kind of weird, overly sweet desert. Their prices are decent, I think they could be a little lower but I'm happy to pay the price as I only go here every so often. Service is usually pretty good, and not a long wait.
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October 2023 by Mia
This bigbby is great, friendly employees and super delicious coffee consistently. But I cannot stand how they ask you for a tip at the drive thru it makes things uncomfortable and they always give you a look when u say no. I don't believe in tipping for a coffee. It should never feel pressured or asked . Just use a tip jar. But please stop asking at the drive thru. It makes costumers so uncomfortable!
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June 2023 by loum619
Really nice coffee shop with a big variety of options. We stopped here on our way through town twice recently and the staff is very friendly. The store is super clean. They even have a drive through. They offer milk alternatives too which is great.
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June 2023 by Jen Maxon
Campfire frozen is amazing. I'm not a fan of hazelnut syrup but I couldn't tell it was in it.
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May 2023 by Ashley Werner
I'm not sure if yall have a bunch of teenagers working in the evening or what, but my experience trying to place a Door dash order today was absolutely unacceptable. I attempted to place an order at 6 pm and first the order was canceled with no reason why. The app prompted me to order again because it thought it was declined in error. I placed the second order at 6:20 pm. This store does not close until 7 pm and is only 3 miles from my location. Apparently the employees really didn't want to make an order this close to closing time even though my dasher was already in the area. Instead of canceling my order they accepted it and just didn't make it. My dasher arrived at the store at 6:50 pm only to discover the store was already closed. After over an hour waiting for my order I had to contact door dash support to get a refund. I worked in food service for 12 years and I can tell you this is the worst customer service I have ever experienced. Through out this whole experience there was absolutely zero communication as to why I couldn't get my order. If yall don't want to fill door dash orders an hour before you close then you should disable ordering after 6pm. Other wise, if yall are open til 7 pm you should be serving customers until 7 pm. Shame on you Biggby employees.
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March 2023 by A Person
This location is terrible! They do not know how to make the drinks correctly and always have new staff. Go elsewhere, this location gives Biggby a bad reputation. Absolutely never go here!!! Waste of money
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February 2023 by jeffjH5394LF
Love this place! Very friendly and kind baristas, the coffee is always good quality. I would highly recommend their frozen mochas,they always hit the spot.
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February 2023 by brandon strickland
Coffee is fine. Would like more info on the roast style of the beans. Sandwich has no real taste.
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January 2023 by Kellie S.
Great coffee! Friendly, fast & personable service :) we had the Lissa's Luscious Latte and it's a new favorite!
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December 2022 by Grace Stewart
best in the area! gets my order right every time and i’ve never met a friendlier staff
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December 2022 by Jerry Ward
Great coffee and young people running the place.
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October 2022 by Ke3bz
Sadly inconsistent. Sometimes Watered down Iced drinks, sometimes poorly mixed Hot Drinks...every few times the drinks are very well crafted and worth the time and money, but now with Drive-Thru only making it only convenient when passing by and no longer a good mid-work destination, there is little reason to choose this locally owned option over the adjacent Dunkin Donuts or Starbucks.
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October 2022 by Alyssa “Hazel” Gutierrez
I work nearby, but have been to multiple locations in the area. But this location is by far my favorite. Everyone is always chipper and have never had any problems. The one I talk to the most is Hanna(h). She is beyond warm, charming and genuine. Like a true barista goddess! (And great at upselling, which I am not complaining about.) Vegetarian options: They have a veggie sausage bagel sandwich with dairy free cheese. Delicious!Kid-friendliness: Beyond kind environment.Parking: It's a plaza so there are plenty of parking spaces.