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November 2023 by deshawna Fuller
Thought they would be more helpful and supportive in building a plan for my financial goals unfortunately hasn't been my experience.
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October 2023 by Samuel Ellis
The employees are very helpful and understanding. The app is well designed and runs well. Most important, I feel safe and confident in doing finance with them.
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July 2023 by Molly Griffin
They start off with caring about your needs and when you start notice you available and unavailable balance on your account being wrong. They tell you to come into the bank and start tracking your balance on paper, when your already doing such. Continue to rob you and ignore your calls and messages and such.
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July 2023 by Hannah Klaassen
I am a new member. Their transactions are always smooth and they're so efficient. I think the longest time it's taken is about 10 minutes and even that was impressive. I went on vacation and forgot to put a travel notice on my account and I was about to chat with a customer service representative and they were able to do that while I was on my way to my vacation. Highly recommend ☺️
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May 2023 by Sherri Reynolds
This is the best bank I've ever had. They even have the get paid 2 days early, but your pay has to come in on a certain time, or they hold it for a day. Which I do suggest if you can wait an extra day for your pay if you want that feature is to go to maybe chime or Varo. As they don't hold it till the next day. But I don't mind, if I get paid 2 days earlier, not, so, this Bank is the best for me, they work with you, and they try to get you what you need. If not, they give you pointers on where you need to be, and they actually help you get there. So yes, I would definitely recommend. And also a shoutout to Sarah for helping me get my credit on the rise. They refinanced my Jeep and give me a personal loan from my credit cards and thanks to her and the branches that helped my credit is on the rise. And I will be in to my house very very soon thanks to my credit. And my cornerstone community team working to help me get there.
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May 2023 by Joel Brown
Great Employees/Staff.Kind and Courteous.Helpful in Every way!I'm Glad I chose this Credit Union.
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May 2023 by Angela barbour
Amazing customer service and they really work to get you what you need
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April 2023 by Shiloh Rafferty
The branch itself is fantastic, but call centers need customer service training! When I called , very upset, about a mishap instead of a simple "I can't do anything to fix that, but let's fix your information on this" I was argued with. I've been a member for years and thanks to call center approach to customer service I'm switching. If you don't ever have to deal with any of the call centers the branch is wonderful with fantastic employees.
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March 2023 by Kyle Adkins
Stay away from themMy truck was totalled while I was asleep. They were aware of this. Still marked a late payment on my account for two months, and my credit report, while my insurance was handling the claim. Disgusting company.
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January 2023 by Hogan Berger
Started out with an ATV loan. They have been so great I have brought over all my loans to them and plan on making them my primary banking institution. Highly recommend. Sarah has made every transaction quick and smooth. Thanks for all you do!
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September 2022 by Shanele Dempsey
Couldn’t be more grateful for Cornerstone Credit union and their team! I’ve been in such a financial dump for about 2 months (late on car payment, Credit card payment,Job searching etc.) Financial Specialist Christine has been very understanding and helpful finding the best options that fit me not just once but twice! Just wanted to show gratitude how truly thankful I am for the support in such a tough time in my life that I’m growing through! Highly recommend if you’re looking to invest in a safe credit union! Not only are they Financially helpful & organized but very genuine and supportive! 5 stars!
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July 2022 by Greg Duncan
Everybody there is friendly and always greet me when I come in. Sarah was very helpful, getting me a better deal on financing for my recent car purchase.
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March 2022 by Stan King
I am 100% a lifer here . the ladies are superb at there least. the app the convenience of the entire experience from drive thru to inside tellers to atm deposits..... I could on and onYALL ARE KILLIN IT FO$HO
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February 2022 by Nikki Miller
Kris (kristine) is the absolute best. She is so quick to respond and extremely helpful with the lending process. We needed a second car loan quickly and she helped me get the entire process done within a just a couple hours and had a check ready for me to pick up before 5pm. I highly recommend using her for any loans you may need.
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January 2022 by Brent Duvall
They helped me with my very first loan to start building good credit back in 2016. I Absolutely love everything about here. The people are super nice and always recognize their customers. My loans will always be through here.
