-
March 2023 by Anna Miller
Use any other lender.
-
January 2023 by T LBS
Unprofessional. Wasted time money and energy dealing with this branch. Was told one thing and another happened. Had to file my first complaint ever with a bank. Snobby assistant manager who could of made things so much easier as well but didn’t. I wouldn’t go here nice location but staff terrible. They don’t even have info on a call I made about an hour prior . Told me one thing but acted on another would not recommend at all unless using ATM
-
July 2022 by Matthew Corbett
I've been banking with Directions since I was 14, specifically at this location. Karen and Miranda have always treated me like family. I don't even live in Toledo anymore, yet I choose to keep my primary account with them because I love this location. Highly recommend!
-
January 2022 by rachel eckel-geer
I love this particular branch. And the manager Miranda is amazing
-
February 2021 by Google user
I love this particular branch. And the manager Miranda is amazing
-
October 2020 by Kevin Rantanen
This is my wife’s primary bank and we have a home equity line of credit at Directions. Obtaining the line of credit was very simple process and their rates are excellent!
-
December 2018 by Derek Schaedler
this is the worse credit union ever do not bank with them they deposited my check then put a hold on it and told me it would be available in 4 days not happy but said ok went back 4 days later and they put another hold on it for 10 days!!!! i cant get my own money out and all my bills are going to be late beware do not bank here
-
December 2018 by Kelly Buffington
Phone system is terrible
-
July 2018 by Chuck V.
I set up a new account online. The then emailed me and asked me to email them a copy of my drivers license. I told them I would not email it. They told me to come to their Perrysburg beach which closes at 5pm. Got there at 4:35pm and they refused to help me because their manager set a policy of no new accounts after 4:30pm. I guess they have better things to do
