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March 2024 by Holiday
Bought an exesaucer here the other week for my son. I was dumb for not bringing batteries to make sure all the lights and music features worked but they said it was fully operational. Got home and put batteries in and not a single light up or music feature worked at all. Super disappointing. I tried to return it and they said that item was final sale and they wouldn’t take it back.They knew exactly what they were doing and knew it was broken and still charged $65 dollars for it and won’t even take it back. Really a low life move.Bring batteries to test any toys you buy here. They sell broken items and make them final sale
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August 2023 by Marie
This location is so overpriced and gross. Seriously all the clothes they sell are worn out and stained. You can buy brand new clothes at Walmart and target for the price they are selling used worn out clothes. $4 for a used Walmart shirt is insane when I can get it brand new at Walmart and I can get Cat & Jack clothes from target for $4-$5! They want $10-$15 for used sweaters!! $7+ for a pair of jeans. It’s nuts. They don’t clean the toys and all the toys are disgusting and gross. The once upon a child in findlay is way way way nicer.
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August 2023 by Haley Ann
Sale Advertising was misleading. I loaded my cart. They had lots of cute onesies with but because they "had a tag" it was supposedly not a part of the sale even though it had snaps. I drove 45 minutes and was completely disappointed.
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July 2023 by Joe Meier
This store has a no firearms sign, which prohibits individuals from exercising their constitutionally protected rights. If you value your rights, and want to be able to protect yourself from a criminal, you need to shop elsewhere!
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June 2023 by Eric Hoskinson
Holy grumpy and inattentive staff... They cou8be bothered to stop their conversation to even acknowledge a family ready to checkout. Tracy absolutely sneers when a fellow worker had to ask her the price of something. I feel sorry for her coworkers.
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March 2023 by cyndi s
I have been going to this location for years for my grandchildren - they are ALWAYS helpful and very friendly , I have made calls before I would come to the store to inquire if they have an item I am specially looking for and they are very helpful and if not in stock they have taken my name and will call when the item might be offered. Tracy has been there for years and she ROCKS
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February 2023 by Adam Pumphrey
Every time we go to the Perrysburg location they treat is very well and buy 70-80 percent of our items. We drive 30 miles to go to Perrysburg. However we are only 10 miles from sandusky location bit they are rude and don't buy anything. I should not have to walk onto that location with 7 laundry baskets filull of clothes and leave with 6.5 full. I don't have to worry about Perrysburg letting me down always friendly and always buying. Thankyou.
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December 2022 by Terra Hixson
Mallory is very friendly and helpful. Very lovely store and workers! Will be selling and buying there more often.
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November 2022 by Christine
If I could give no stars I would. Brought in items that were brand name, not hardly worn at all and they passed on them all. I don't know if they are expecting stuff right from the store to them or what. Most things in the store are not as nice as what you are dropping off so I guess I don't get it. I would save your time and money for gas to try to sell them anything and actually donate your items to someone who needs it.
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April 2022 by Justine Nalbach
Drove 45 mins thinking the perrysburg store would be nice boy was I wrong. Wasted my morning getting clothes together to sell and they weren’t excepting anything. Than I noticed the store was just a complete mess, behind the counter especially. I decided to shop for a few things and they had very little in my child’s size and lots of things had holes, stains or frayed fabric! Checking out they ignored me I had to stand at checkout for a few minutes before they even noticed me. Than they didn’t even offer me a bag for my stuff. I will never go back here, it’s messy , bad customer service and the clothes are not that great. I’ve been to other stores which were top notch.
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April 2022 by Sasha Worley
Unfortunately, every time I come to this location , the employees do not greet you at all or make you feel welcomed. The store is also a mess. There is a huge pile of stuff that almost blocks the entrance door. I wouldn’t of minded that if the employees acknowledged your existence when you enter or leave. But they don’t. Very unfriendly.
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December 2021 by Mary Leiter
Store smells and they sell your stuff for 3 times what they give you for it
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September 2021 by Amanda Stiles
I have been visiting this store for about 8 years, both buying and selling. I understand the process of them buying clothes, and have never had a bad experience...until today. Sweet lord, I think the employee that was "greeting" people needs a snack or a hug...so incredibly RUDE. I walked in to see tons of totes on the floor, and my own hands very full. Before setting it down, I asked how long the wait was. She never greeted me, but did ask if I had an appointment. I said no and asked if that was the only way they were doing things now? Perhaps not during the week??? I was unaware of the new policy. Her response "Can't you see the ground?" Wow. Worst part was, she didn't think it was rude, asked me if I wanted an appointment, but that they were booked until November.I've never worked retail, and I don't know what kind of day she'd had, but they were clearly overwhelmed. I spoke with the Findlay store and they don't have the same policy. Think I'll try that location next time.
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August 2021 by Nicole Oaties
I don't know where to start! Long story short, I had to make sure no wrinkles were in the clothes so they could sell them, I did everything they asked only to receive almost half the clothes back!!! My baby just turned 2 last Friday, her clothes were barely worn more than once because she received so many!!! Their reasons for passing on items were- not in current demand, well loved, too large or small for store. Wait, everything was from newborn- 18 month!!! These people are a joke and what they were selling looked worse than anything I had in my tote! I'll EVER go here again, I'd rather give it away for FREE!!!
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May 2021 by Aaron Wentling
Great location nice stuff and great prices. A good value.