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September 2023 by Sarah Hart
Messed up my phone screen the first time and wouldn't help me when my phone completely went dark and shut out due to their mistake. Wanted to charge me around $450 for a new screen when Apple themself only charges $300 for repairs. Was disappointed in the customer service and felt they weren't very friendly.
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August 2023 by Yvonne Tertel
What a fantastic experience! Jordan was extremely professional and was able to complete my repair in the time stated at the exact estimated cost. Highly highly recommend! Will be a repeat customer for sure!
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August 2023 by Randy Peltz
I went to the Perrysburg location earlier this week. Many thanks to Dylan, he diagnosed a problem and took care of the situation quickly. If I have any more issues, I'll be a returning customer.
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August 2023 by Melissa Davis
Great customer service. Phone was fixed fast. They are very knowledgeable and are great at what they do. Thanks
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July 2023 by Rex Blue
I was extremely happy with the service I received. The tech communicated updates in a timely manner and was friendly and helpful.
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July 2023 by John S.
Quick, same-day service, professional and our iPhone screen replacement came with a year warranty.
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July 2023 by Stacy Torres
Super friendly and got the job done fast. Drop off an hour before closing and got it back same day! Very satisfying, Thanks guys!!
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June 2023 by Jeff Condon
To Whom It May Concern,Good evening.I have an iPhone SE with which I amvery happy, but was having a connection issue when plugging in my charge chord to the Charge Port.The sales professional with whom I had worked, Ethan Flores, had said that the issue was that the Charge Port was dirty and needed to be cleaned out.Ethan quickly Serviced my iPhone SE while I waited (it was approximately a 5 to 10 minute process), and my iPhone SE was no longer having an issue / was back up-and-running.Ethan was very pleasant, articulate and helpful.I could not have asked for a better customer service experience.
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June 2023 by Zane Hurst
I came in to get one phone fixed and ended up getting 2 phones fixed. The prices are very good, and the service is amazing. They answered all of my questions and were very helpful going above and beyond service I have gotten at many other places.
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June 2023 by Al Morrison
These guys were fantastic. Easy to work with, great service, and solid advice. Even though it didn't make economic sense to repair my phone, this was a fantastic experience. I would absolutely go to these guys with any future phone issues.
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June 2023 by Fred Rist
They cared enough to show up during open hours. They called when a decision was needed, and when they were done. The customer area was very clean, and the employees were very helpful and courteous.
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May 2023 by Buck L.
Failed iPhone screen. Offered replacement options with clear pros/cons. Underpromised, and over delivered. Would use again.
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May 2023 by Payton Bruskotter
Great experience. Was told that there was multiple other phone repairs before mine would take place, it might be 2-3 hours because he was the only person there. Ethan told me to come back in 1.5hrs to check on the status and it was done! Appreciate the quick service and Ethan.
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May 2023 by Andria Wisniewski
They were very helpful in reparing my daughter's IPad. Her screen was very shattered, and they took care of it beautifully. They even said initially it could be more expensive if they could not fix it without damaging the display underneath, but when I picked it up, they were able to fix it without any further damage. They were very kind and friendly.
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April 2023 by Dawn G.
I scheduled an appointment to have my cracked phone screen replaced. I was told price up front and it was repaired under an hour.