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February 2024 by Lindsay Avers
Stopped in yesterday for an issue with my Phone not connecting to my vehicle on Android Auto. Dustin went above and beyond my expectation to help me out until he found the issue and was able to resolve it! I really appreciate his attention to customer service, even though he knew that it wouldn’t be a sale for a new phone or contract. Will gladly bring my future business to Dustin and recommend others go see him!
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February 2024 by Ellie Barnett
Brier was very good and patient and helped us out very well Great employee
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February 2024 by Brenda Pospisil
Brian! Great customer service! Thank you for your help!
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January 2024 by Kent McConocha
Great employee's!
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December 2023 by Betsy G
I came into this Verizon location after an extremely unpleasant visit to the Verizon store on Fremont Pike in Perrysburg. I was fully prepared to be met with the same rude service I received before, however, I had a truly wonderful experience.I worked with Julian who was patient and so kind. He answered every question I had and ran through several different scenarios to help me make sure I knew I was making the best choice for our business. Incredible customer service and this location has a customer for life!Thanks again Julian!!
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December 2023 by Tara Snyder
Horrible, horrible customer service. Quote you one thing, but none of it is true. Out to make their money. Disgusting. Do not go to this store!!! We are still dealing with our bill and we bought our phones 10/11. 4 visits to the store. 5 phone calls to Verizon. We were lured under false pretenses.
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December 2023 by Chris Bedra
I was in need of a new phone and Alan was so helpful. He informed me of the additional items that could be included with my purchase. I opted for a new apple watch along with my iphone 15. He was professional, knowledgeable and a good listener. This is why I visit this location - always great customer service! Thank you. I then sent a friend to purchase a new phone as well.
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November 2023 by Daniel Rissing
My Wife and I just worked with Grant Frazee to upgrade 4 devices - he did an amazing job.Very thorough, patient and helpful -Congratulations, great job.Jo and Dan
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October 2023 by Michael N.
Probably the best experience we have had at any cellular store. Phenomenal service provided by Ethan Ladowitz!
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October 2023 by Nancy Gates
Alex responded immediately to my concern re: my husband’s phone not working. He was polite, informative and was able to solve the issue! Plus he even put it back in the case. Thank you Alex!
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October 2023 by Sarah fisher
Everyone was nice when we got our phones my iPhone 14plus is only $6 a month and my fiancés google pixel 7 a is only $15 a month the only downside is that they say you only pay $25 a line but my bill each month is $230.77 a month! Last time I checked $25 x2 was $50 + 15 is $65 +6 is $71+ 30gb of hot spot should only come to $125 a month! They say it’s high because I don’t have auto pay set up but I’m sorry adding an extra $100 for auto payments not being set up is ridiculous!
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September 2023 by Vivian Williamson
Very knowledgeable & polite sales rep.Easy to work with & explains everything!!I give Brier Cook ⭐️⭐️⭐️⭐️⭐️Thank you, Brier!!
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August 2023 by Courtney Rienerth
Dustin at the Perrysburg/Levi's Commons Verizon was amazing! My husband and I had a great experience switching our service to Verizon and purchasing new phones. Dustin was very knowledgeable and friendly! I highly recommend going to this Verizon store. All the staff seemed eager to help customers and did so in a timely manner. Thanks again Dustin!
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July 2023 by Jamiel
Things went as well. Returned a few times to get a few items each visit. Worked with Alan each time, he was friendly and helpful.
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July 2023 by Angela Reese
Joel Breeding was awesome! Walked us through our upgrades and picking the best plan and device selection for our family!
