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November 2023 by dale meadows
Fast , friendly, and a fair price . I will definitely keep coming back .
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October 2023 by J Skinner
Update: The manager called me and said the owner would pay for all damages. It took a little longer than needed but at least they were responsible enough to admit fault and take care of the damages. Still 1 star because no one should have to go through with what I have. If the damages come up on a carfax report then I may even lose money.I got a nail on my tire so I took it to Goodyear to get it fixed instead they caused $2000 of damage my brand new car. The manager Herb told me to go get an estimate and it would be taken care of. I got an estimate and took it there gave it to Herb, he swore up and down they have great customer service and care. He said he would give the estimate to the owner and I would be taken care of. Been a week and I haven’t heard anything back yet so I have to open an insurance claim and pay for the damage myself. Don’t use this company because I am a disabled veteran and they do this to me. I wonder what they will do to youService: Tires
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October 2023 by Pokie Maynard
Don’t use their services. They will rip you off for no reasons. My left rear tire was slowly leaking are due to a nail, so we took my car after making an appointment. After the car being checked, the guy told me that the tire is not repairable and it will cost me $230 for a replacement. Thinking it’s way too much for one tire, I rejected the offer. The next day my husband said we go to Costco, here we are there, they got my tire fixed and they told me it’s a easy fix. Guess what my whole family and friends will not come back to this business. Never.
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September 2023 by Ryan Blake
Awesome customer service. Fast efficient and what else can u ask for at a garage
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September 2023 by Michael Curtis
Just wanted to say that these gentlemen were very professional and friendly
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November 2022 by Craig and Julee Eing
Needed front brakes on my Honda. Dropped the car off on a Monday around 11:30 am. I supplied the parts, just needed the labor. Was told they may not get to it that day but would be done Tuesday. Well, Tuesday, about 15 mins before they closed, still had not heard from them. Called the store and was told they had not gotten around to it yet, should be done Wednesday. Had to scramble for some wheels to make it to work but was assured it would be done Wednesday. Got a call about 10:30 Wednesday saying the brake job was done but the car was in need of tires, which I knew. I agreed and told them to proceed with new tires. Was damn near guaranteed it would be ready before closing time. About 10 mins before they closed on Wednesday, still had not heard if it was done. Called and told it had been done. No call to let me know that. Get to the store just before closing and found out the tires had NOT been replaced!!!!! The invoice said I declined new tires, even after I talked to the guy at the front desk and APPROVED THE TIRES!!!!!!! Had my car for 3 days!!!!! Poor customer service and will take my business elsewhere, perhaps Firestone.Services: Auto brake replacement
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October 2022 by Kenny Layton
They are very affordable and very personable and keep you informed on what's going on with your vehicle
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July 2022 by Scott Hysell
Tried to sell me parts not needed to repair my car it was tire issues and tried to sell me wheel bearings and front end alignment. They couldn't repair the coolant system right after being in 3x qfter they fixed,towed once. It blew out on rt33 and made it my fault for not bringing car back to them qnd had another shop fix and I ask for some kind of reimbursement. They are a scam shop and they've inspected my car in beginning but had only minor repairs but after they did that work I spent a total of $3k with them for other issues I trusted they found. They can fix nothing right the first time qnd refuse to own to their mistakes and make them right if it comes out the owners pocket. It was made my fault their work blew out and I over heated on freeway and took to another shop to be fixed and I want some kind of reimbursement for ithe thinks I should of drove it to them again over heating. Funny the car is perfect now and no issues since the other shop repaired the work they did to beginning.Services: General repairs & maintenance
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June 2022 by .Susan Carr
This Tire service is great. They are sooo helpful and nice. Our community is so grateful for them. They have donated to our Violet Womens club numerous times.Service is quick and helpful! Thank You to you all!
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May 2022 by Nicole Tracht
I replaced two tires there but about a month apart; worked with the same guy both times, he was very helpful on the phone and in-person. They sold me a tire and had me out of there in 40 minutes the second time.
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January 2022 by Lee M
So called professionals that should've known better not to over tighten capped lugs causing distortion and should have warned me about the capped lug issue. But no, rip-off games they play to get you to come back, to charge an arm and leg.
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December 2021 by Steve W.
I've been a long time customer and depend on them to take good care of my autos.
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October 2021 by Jonathan Ryan
Quick service at reasonable prices. We get all our car work done here.
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September 2021 by Clay Monsour
I called around to a few Goodyear dealers and BW Tire was not only $200 less for the same tires and alignment... they were exceptionally great to do deal with. They got my truck in and had it done when they said they would. The guys there are pretty cool to chat with. Great experience ?
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July 2021 by Lazaro F.
UPDATE! BW Tire has made it Right! I mounted my brand new wheels and tires myself with the help of my son. I was afraid to take them to a tire shop because of potential damage. Everything went great no damage. Until I took them to BW Tire in Pickerington an independent Goodyear shop to get them balanced. My worst fear came true when they came back with a huge scratch along the face. Worst of all the they claim it was like that and will not take responsibility. I was so frustrated! After some discussions Tim called me to make it right! I'm glad I am able to get the rim repaired.
