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December 2023 by LeVelle Jenkins
CVS is in business to primarily dispense prescription medicine, advise patients about their medications to raise prescription medication literacy to improve health outcomes favorably for patients. It has deviated from its primary principle by disrupting patient care when they repeatedly do not have medication in stock causing patients to go without medication, the electronic messaging system must be AI because texts appear without being sent by a human at CVS. The phone system works only if someone answers it but then patients are left on hold for an inordinate amount of time. The lines in store and at the drive through are ridiculously long and when your turn comes you’re told the prescription doesn’t have any refills, or they don’t have the prescription in the system. Patients are fed up with paying for poor customer service. Patients are weary of being backed into a health care system that continues to take and not deliver. The C-suite executives need to recognize the detrimental impact of their decisions putting profits before employee and patients care. It’s never to late to do better….so do better.
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October 2023 by Jaron Reeser
Absolutely ridiculous!! Extremely understaffed pharmacist said they are one week behind only using drive-through, causing a back up in the parking lot blocking customers from getting out of their parking space. Had customer beat on my truck window to move my car and was unable to because we were back to back all the way around the building waiting for the prescriptions with no space to go left or right . This is not a new problem. I have witness problems with this location for quite some time. I was told by the pharmacist that normally does not work there. He was sent over to try to help rectify the situation, and did not see how he could do it being so far behind . The staff obviously cannot do the job within the hours they have available to them. They need to open back up 24 hours a day and hire people at night to get them, caught up and get over this never ending battle of being behind.
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October 2023 by Mohammad Ali Saeedi
Wait time on your medicine is insane.Went there to pickup my prescription after 3 days And it wasn’t readyI asked whyHe said we are couple of days behind but if I would wait 1hr it would be ready !!!
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October 2023 by eky Storm
best everyone is nice from the front all the way to the back over all i recommended this pharmacy is clean also dont need to wait long
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May 2023 by Google user
Conveniently located. But some people there are not nicely treat the customers.
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May 2023 by Henry Y
Conveniently located. But some people there are not nicely treat the customers.
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March 2023 by Alex Alyssa
Not 24/7 pharmacy anymore. Thinking of switching to kroger
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October 2022 by Vet Mollenkopf
The people here are friendly and helpful. The people in the pharmacy are always hustling they do a great job!
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June 2022 by Jordan Neville
Drive through pharmacy use to be so quick. I don’t know if it’s slowed down because of staffing or having a lot of customers. But now it’s always a 30min trip when going through the drive through.
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June 2022 by Jiban Subedi
Worst pharmacy customer service
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June 2021 by Brandon Lewis
What’s this about