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March 2024 by Colby S.
Been choosing Zettler over bigger stores because they're local. People have always been very nice and helpful. First time I needed to do a return I was told no receipt no return. I asked if they could locate based on the card used, they said they could, but store manager policy says not to. Needless to say, shame on me. I went local and got burned by big box luxuries I was used to. If you can see I bought it less than a month ago and the card I bought it on is in your records, refusing a return because the store manager decided that's his policy is bush league. Back to Home Depot.
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October 2023 by Caroline W.
The staff at this Zettler Hardware were super helpful. It's nice to be able to support a small local business with a great selection of products and fantastic customer service.
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October 2023 by Jared Burson (JB)
Excellent service. Impressed by the product inventory, equipped with seemingly all the essentials. Quality selection. Always seem to have what I need
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September 2023 by John Shalvey
Great service. They cut a new key for my Lexus FAB which was no easy task and even put the FAB back together for me with their ninja Philips screwdriver. Only $20! Most others wanted over $80. Friendly employees everywhere! Thanks Zettler!
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August 2023 by J WV
Kind, friendly and knowledgeable employees. I recently purchased a garden hose, with Christina, from them. The wall of the hose split out by the fitting after only a few days of use. The Zettler Hardware manager took the hose back, no questions asked! I highly recommend this hardware store, especially over the "big box" hardware stores. I would drive far out of my way to shop here.
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August 2023 by Carol Jean Lobmiller
I love supporting my local hardware store. The staff at Zettler are all very knowledgeable and eager to help.
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August 2023 by Maria F Nibert
Good selection, and the employees are super friendly. Highly recommended!
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July 2023 by Jeff Quattro
Needed a rubber washer to fix a faucet. They took the time to help me find the right part. The faucet is repaired and it was very easy
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July 2023 by JJ Bilimek
So nice having a conveniently located hardware store! Fair prices and friendly service.
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July 2023 by Lauren Smith
Upon check out Diane was about to help us but mark came up and interrupted and was asking her to go check something so she did and he took over the register and said to the customer checking out in a very sarcastic way “that’s one our brilliant staff” and laughed. Then the customer tried to add a candy to her order at the last minute and asked if it was too late and Mark said “well now it is! Don’t you hear the printer?!”. Poor Diane.
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July 2023 by Kristina Kelleher
Everytime I went , someone will always ask if I need something and are always so polite and super friendly . I always leaving with smile on my face . Love the customer service! And the garden section! Which is usually the only reason I go .
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July 2023 by Mark E.
Staff was super helpful. Copied a key for me in two minutes. I always enjoy wandering around hardware stores, great fun.
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June 2023 by Timothy Slatter
You can always find that one piece of hardware here that big box stores don't carry.
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June 2023 by Jennifer Given
Sooooo many options and things to look at. They had. A great selection and we found exactly what we needed. On top of that the customer service was great as they had people offer help but not excessively.
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May 2023 by Stanley Quayle
Small store, limited selection of items. They do have a nice selection of fasteners. They have a service desk to work on locks and such. Other than that, I drive right by it on my way to Home Depot.
