ProScan Imaging in Pickerington is consistently described as having a very caring, sincere, and professional team. The staff, often noted as wonderful and sweet, provides a comfortable and reassuring experience, especially for patients who are claustrophobic, guiding them through every step. Many patients choose this location specifically for its open MRI machine. Appointments are easy to schedule, with short wait times for both scheduling and during visits. A practical benefit is that patients dressed in metal-free clothing often do not need to change into a gown. The space itself is generally seen as neat and clean, though it can be chilly. The pricing is frequently mentioned as wonderful and more affordable than other facilities. However, patients advise ensuring all insurance prior authorizations are confirmed, as there can occasionally be administrative errors. While the office experience and technicians receive high praise, some patients report difficulties with the website when trying to access results online, as the Pickerington location may not be listed and the portal can request unfamiliar information. Despite this, the overall sentiment is highly positive, with many customers stating they would definitely return for any future needs.
